What are the responsibilities and job description for the Commercial Account Manager position at Procore?
We're looking for a Commercial Account Manager to join Procore's Sales team. In this role you'll serve as the main point of contact for existing strategic mid-size accounts while also leveraging your understanding of Procore's products and processes to maximize renewals and expansion. You'll collaborate with Customer Success, other Sales members, and Solution Specialists to maintain and expand our customer revenue base.
This position his hybrid and has an in-office expectation to our Toronto, CAN office. We're looking for someone to come in office 2 days a week and to join our team immediately!
What you'll do:
Serve as the main point of contact for your geographic based territory by preserving and developing the customer relationship, highlighting the value of Procore and its product suite, and deepening the customer's attachment to Procore
Work cross functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and lead attachment to new products (cross-sell)
Research accounts, identify key champions, generate interest, and obtain business requirements
Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
Achieve or exceed monthly and quarterly targets
Coordinate internal resources to solve client's issues and execution of service agreements
Periodic travel to client onsite visits
What we're looking for:
BA/BS or equivalent experience preferred
5 years of demonstrated successful software sales, preferably B2B
Experience using a consultative, solution-based sales methodology desired
Proven record of success in an inside sales based selling model
Ability and resilience to work in a fast-paced sales environment
Ability to develop trusted relationships
Post-sale revenue expansion experience preferred
Proficiency with Microsoft Office products and online collaboration tools
Experience with CRM and opportunity management systems, preferably Salesforce.com
Proven ability to develop and manage pipeline and forecasting
Base Pay Range:
On Target Earning Range:
This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.