What are the responsibilities and job description for the Senior Office Operations Generalist position at Procore Technologies?
We’re looking for a Senior Office Operations Generalist to support Procore’s Building Operations team and employees, helping make Procore an amazing place to work.
As a Senior Office Operations Generalist, you’ll partner with a wide range of departments to ensure the facilities and workplace are operating properly and continuously improving. Successful candidates will be organized, proactive, and able to prioritize a wide range of tasks. No two days will be the same for this position. A strong customer service attitude is required!
This position will be based in our Austin, TX office. We're looking for someone to join us immediately.
What you’ll do:
Base Pay Range:
26.40 - 36.30 USD Hourly
This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
As a Senior Office Operations Generalist, you’ll partner with a wide range of departments to ensure the facilities and workplace are operating properly and continuously improving. Successful candidates will be organized, proactive, and able to prioritize a wide range of tasks. No two days will be the same for this position. A strong customer service attitude is required!
This position will be based in our Austin, TX office. We're looking for someone to join us immediately.
What you’ll do:
- Maintain balanced levels of food and office supply inventory for an entire building or campus
- Daily cleaning duties in kitchens, conference rooms, and communal areas
- Assist with internal events set up and breakdown
- Register and greet visitors
- Run Office ticketing systems - answer, evaluate, prioritize, and assign incoming requests for assistance
- Awareness of all ongoing team activities, department meetings, visitors, and deliveries
- Help with facilities as needed
- Communicate constantly with the extended Office Operations team members via email and/or Slack
- Assist other departments at Procore as needed with operations-related projects
- Previous experience working in a professional environment
- Strong written and verbal communication skills
- Ability to multitask, prioritize, and stay organized
- Customer service - must be able to interface with all guests, employees, and executives
- Demonstrated competence in Microsoft Office and Google Applications
- Respect for confidential information
- Strong commitment to customer service, employee happiness, and company growth
- Ability to lift 50lbs
Base Pay Range:
26.40 - 36.30 USD Hourly
This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.