What are the responsibilities and job description for the Maintenance Tech position at Procopio Enterprises, Inc.?
Since the 1950s, The Procopio Companies (TPC) has grown through four generations of family leadership and a deep commitment to place-making. We develop, build, and operate exceptional residential and mixed-use communities across high-growth markets throughout Southern New England and beyond.
We are vertically integrated. Our core business lines include:
- Development & Investment
- Construction
- Property Management (Bria)
Core Values
- We do hard things
- We take ownership
- We value relationships
- We grow or die
Role Overview
This important role is responsible for always maintaining the physical integrity of the community. This involves ensuring a safe and secure living environment for residents, visitors and staff, and always maintaining the integrity and appearance of the properties. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Property Manager.
Key Responsibilities
- Respond promptly, professionally, and thoroughly to all resident service requests and maintenance issues.
- Troubleshoot and repair a wide range of items including plumbing, electrical, HVAC, appliances, and general carpentry.
- Maintain a clean, organized, and safe environment in all work areas—including units, mechanical rooms, storage, and common spaces.
- Perform routine preventive maintenance to ensure long-term functionality and avoid costly repairs.
- Participate in daily property walks, inspections, and work order management to uphold TPC’s brand standards.
- Prepare apartments for new residents with precision and care—making sure every home is spotless and fully operational before move-in.
- Support the property team in maintaining five-star presentation standards throughout the community, including common areas, amenities, and grounds.
- Communicate clearly and courteously with residents, treating every interaction as a customer service opportunity.
- Participate in an on-call rotation and respond to after-hours emergencies with professionalism and urgency.
- Collaborate with the Property Manager and other team members to identify and resolve recurring issues or areas for improvement.
- Qualifications
- High school education or equivalent is required; college degree is a plus but not a requirement.
- Valid driver's license and current automobile insurance is required.
- OSHA, Hoisting, EPA or Mass CSL all a plus.
- Must be reliable and have a work history of excellent attendance.
- One year minimum experience in residential property management or related field is required.