What are the responsibilities and job description for the Sales Engineer position at Proconex?
Proconex is the exclusive Emerson Impact Partner for Emerson Automation Solutions in the Mid-Atlantic region. We provide a full portfolio of Process Automation Control Systems, Valves and Control Devices, and related technologies and services to a range of customers—in the Life Sciences, Chemical, Power, Refining, Oil & Gas, Food & Beverage, Paper, Metals, and other industries, as well as commercial enterprises and campus facilities. With three strategically located offices, Proconex maintains a deep dedication to its 200 employees, a sharp focus on safety and quality, and the drive to deliver.
INSIDE SALES REPRESENTATIVE
We are looking for an enthusiastic and driven Sales Engineer to join our team at Proconex. You will receive training to develop your sales expertise while supporting customers in selecting the right flow control solutions for their needs. Someone with a willingness to provide excellent customer service and sales expertise in our industrial space would be great for this new opportunity.
The Sales Engineer will be responsible for managing existing accounts and providing technical support to customers.
Responsibilities:
We are proud to be an employee-owned organization. Through our ESOP, every team member shares in the growth and success of the company, fostering a culture of collaboration, accountability, and long-term rewards.
Proconex offers a standout culture, fantastic work environment, and has very competitive benefits to include premium medical, 401K match, tuition reimbursement, and other unique incentives.
When receiving e-mails from a Proconex or Valspec recruiter, you will only receive e-mails from addresses ending in @proconexdirect.com, @proconex.net or @valspec.net. Any other domains are impersonations and should be ignored.
Candidates must be legally eligible to work in the United States without company sponsorship. Also, we are not interested in working on a corp-to-corp basis with other companies at this time.
Any third-party unsolicited resume submission(s) will immediately become the property of Proconex. Proconex will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established.
Proconex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, sexual orientation, gender identity, disability, protected veteran status or any other protected class. We are committed to providing a professional environment free of any discrimination or harassment, and we are proud to be a Drug-Free Workplace.
INSIDE SALES REPRESENTATIVE
We are looking for an enthusiastic and driven Sales Engineer to join our team at Proconex. You will receive training to develop your sales expertise while supporting customers in selecting the right flow control solutions for their needs. Someone with a willingness to provide excellent customer service and sales expertise in our industrial space would be great for this new opportunity.
The Sales Engineer will be responsible for managing existing accounts and providing technical support to customers.
Responsibilities:
- Provide support for the Fisher Controls and Emerson Actuation Business Units.
- Coordinate and manage the full quote and order processes via our ERP system.
- Ensure accurate shipping on expedited orders for high-value industrial parts and equipment.
- Support sales operations by focusing on customer satisfaction and on-time delivery throughout all stages of the sales and order cycles.
- Develop and facilitate quotation response with the sales team and track business opportunities and responses.
- Provide project coordination and document control support for quotations and orders.
- Interface with vendors, principals, and customer through phone, email, and other forms of communication.
- Work closely with team members to resolve customer issues and complaints in a timely manner.
- Follow up as needed to ensure resolution and customer satisfaction.
- Monitor open customer inquiries, quotation, and order fulfilment via email, phone, and ERP system.
- Network with customer regarding future business opportunities to share with team
- The ideal candidate will have a strong technical sales background, excellent communication skills, and the ability to build lasting relationships with clients.
- Inside sales experience or sales administration experience is highly advantageous.
- 2-4 years of experience in the industrial process business or similar.
- Bachelor of Science degree with concentration in business preferred.
- Problem solving experience in a team environment.
- Excellent organizational and time management skills.
- Great attention to detail – a keen eye for details in often technical documentation.
- Intermediate PC and computer skills, including MS Office and customer databases or CRM/ERP systems.
- Ability to collaborate and communicate effectively in a team environment.
We are proud to be an employee-owned organization. Through our ESOP, every team member shares in the growth and success of the company, fostering a culture of collaboration, accountability, and long-term rewards.
Proconex offers a standout culture, fantastic work environment, and has very competitive benefits to include premium medical, 401K match, tuition reimbursement, and other unique incentives.
When receiving e-mails from a Proconex or Valspec recruiter, you will only receive e-mails from addresses ending in @proconexdirect.com, @proconex.net or @valspec.net. Any other domains are impersonations and should be ignored.
Candidates must be legally eligible to work in the United States without company sponsorship. Also, we are not interested in working on a corp-to-corp basis with other companies at this time.
Any third-party unsolicited resume submission(s) will immediately become the property of Proconex. Proconex will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established.
Proconex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, sexual orientation, gender identity, disability, protected veteran status or any other protected class. We are committed to providing a professional environment free of any discrimination or harassment, and we are proud to be a Drug-Free Workplace.