What are the responsibilities and job description for the Director, Information Technology position at Procom?
Must be on-site in Baton Rouge
Overview
We're looking for a senior IT leader to own the enterprise technology strategy across ERP, eCommerce, business applications, and infrastructure/operations. You'll lead established teams, manage a portfolio of initiatives, and drive modernization including cloud transformation, integration strategy, governance, and security/compliance.
Key responsibilities
Required qualifications
Education
Overview
We're looking for a senior IT leader to own the enterprise technology strategy across ERP, eCommerce, business applications, and infrastructure/operations. You'll lead established teams, manage a portfolio of initiatives, and drive modernization including cloud transformation, integration strategy, governance, and security/compliance.
Key responsibilities
- Define and own enterprise technology strategy across ERP, eCommerce, applications, and infrastructure/operations
- Lead and develop multi-disciplinary IT teams (applications, ERP, infrastructure/ops)
- Oversee full lifecycle ownership of ERP systems, eCommerce platforms, and supporting applications
- Lead major project delivery end-to-end (scope, resources, schedule, design, build, deployment)
- Ensure reliability, performance, scalability, and service delivery outcomes
- Own integration strategy and delivery (ERP integrations, EDI, external platforms/APIs)
- Establish IT governance, standards, security practices, and operating cadence
- Partner with business leaders as the primary liaison between business and IT
- Manage vendors/partners, contracts, and technology budgets
- Support audit/compliance requests and maintain IT General Controls alignment
- Define KPIs for service delivery and system performance; report progress and outcomes
- Stay current on emerging technologies and identify practical modernization opportunities
Required qualifications
- 10 years of progressive IT experience, including leadership roles
- Strong enterprise architecture understanding across ERP, eCommerce, applications, and infrastructure
- ERP leadership experience; Dynamics 365 Business Central strongly preferred (or comparable ERP)
- Experience supporting eCommerce platforms and complex integrations
- Cloud platform expertise (Azure and/or AWS), infrastructure, and security fundamentals
- Strong SDLC and delivery methodology knowledge (Agile/Waterfall/hybrid)
- Proven ability to lead teams, influence stakeholders, and drive execution across priorities
- Vendor management and budget ownership experience
- Excellent communication skills with executive-level stakeholders
Education
- Bachelor's degree in Computer Science, IT, or related field required
- Master's degree preferred