What are the responsibilities and job description for the Business Service Manager-SiteScope Consultant - Enterprise Service Management position at Procom Consultants Group?
Company Description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Job Description
HPE/Business Services Manager-SiteScope Consultant
On behalf of our client, Procom Services is searching for a HPE/Business Services Manager-SiteScope Consultant for a contract opportunity in Plano, TX.
HPE/Business Services Manager-SiteScope Consultant Job Details
Our organization uses various Monitoring solutions including HPE BSM, HPE UCMDB, ServiceNow, CA Spectrum, SCOM, Nagios platform to provide monitoring & management services. Enterprise Service Management team is responsible for implementing, configuring, managing these applications. To fulfill growing demand of these tools, we are looking for experienced professionals in the Business Service Management arena.
- Enable monitoring solution for infrastructure and application for overall operation management stack – tools involved are HPE BSM, HPE OMW, HPE SiteScope, HPE BPM, HPE UCMDB, ServiceNow, MIR3, Mission Mode, etc.
- Install, Configure and Customize monitoring application as per overall service management reference architecture
- Integration of monitoring application to other application based on reference architecture
- Understand business and IT monitoring requirements, prototyping and implement monitoring solutions
- High Availability and scalability of deployed monitoring application
- Work with various internal customers to identify their monitoring requirements and design
- Production Support of Monitoring solution components and related Infrastructure
- Train internal IT teams on usage of Monitoring Solutions. solutions to meet those requirements.
HPE/Business Services Manager-SiteScope Consultant Mandatory Skills
Hands-on experience and deep expertise in deployment of IT Service Management solution including HPE BSM, HPE SiteScope 11.x, SCOM, Nagios, HPE UCMDB & HPE BPM (and SaaS)
Must have minimum 5 years of the following:
1. experience in HPE's Business Service Manager (BSM/BAC) & Knowledge of RTSM
2. experience in HPE SiteScope deployment, administration & integration
3. experience in HPE SiteScope API, template, automation
Python/Jython (Specific to Topology Policies)
HPE BSM – upgrade, data collector integration/configuration (COTS and home grown), HTTPS/certificates, LDAP integration, HPE OMi configuration (ETIs, HIs, KPIs), RTSM configuration (Modeling, Queries, Views, Perspectives), integration with uCMDB, ServiceNow, and other reporting tools
Strong troubleshooting skills
Engineering graduate with software development and configuration experience of 6 to 8 years of experience at expert level
Strong team player with excellent communication skills
Ability to multi-task and deliver multiple complex projects
Drive the project activities with minimal supervision.
BS or equivalent with 8 years of industry experience
ITIL v3 Foundation certification preferred
HP Business Services Manager-SiteScope Consultant Start Date
ASAP
HPE/Business Services Manager-SiteScope Consultant Assignment Length
6 months
"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."
Additional Information
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
Salary : $3 - $500