Shipping Specialist

Job Requirements

• Oversee and manage the shipping and receiving process to ensure timely delivery of goods
• Plan and coordinate daily operations, including packing, loading and unloading of goods and scheduling of deliveries
• Ensure products are picked, packed and shipped accurately
• Maintain accurate inventory control and monitor product quality and condition
• Communicate with vendors, carriers, and customers to ensure efficient coordination of shipments as and when necessary
• Troubleshoot and resolve any issues that may arise, such as wrong shipment, delays or damage to products in transit
• Work with Sales/finance in resolving credit, payment bottlenecks
• Recommend improvements to increase efficiency and reduce costs
• Generate reports and maintain records of shipping activities and performance metrics
• Ensure safety is maintained in all operations.

Skills and Abilities

• Good working knowledge of shipping/receiving processes, carrier systems (e.g., UPS, FedEx)
• Good understanding of Inventory Management and control
• Ability to ensure orders are accurate and shipped on time
• Should have good skills in handling delays, damaged goods, or shipping errors
• Basic knowledge of shipping regulations (domestic and international)
• Ability to lift heavy items ( up to 40 lbs), work in a fast-paced warehouse environment and stand or move for extended periods of time
• Knowledge of shipping documentation (bills of lading, packing lists, etc.)
• Good communication skills