What are the responsibilities and job description for the Accounts Receivable Representative position at Process Technology?
About the Company
Process Technology is a global, US-based company focused on designing and manufacturing world-class thermal and power supply products. We are committed to creating quality products that are safe, precise, and clean for the industries we serve.
About the role
We are seeking a highly motivated Accounts Receivable Representative to join our team. This role is critical to ensuring timely collection of payments, maintaining accurate financial records, and driving continuous improvement within the receivables process. The ideal candidate will be detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment. A proactive approach, ownership of responsibilities, and a drive for results are essential to succeed in this role. This is a fully onsite position at our Willoughby facility.
The Accounts Receivable Representative is part of the Finance Team. This is a full-time, hourly non-exempt position. This position will require a broad range of responsibilities to ensure success. Some examples of these responsibilities are listed below (but are not limited to the following):
- Apply and reconcile customer payments daily; investigate discrepancies and resolve issues.
- Monitor customer payment patterns and recommend adjustments to credit terms.
- Communicate directly with domestic and international customers to manage and collect delinquent accounts.
- Coordinate with internal and external leadership stakeholders on legal matters involving delinquencies and bankruptcies.
- Support accurate posting of cash receipts and reconcile AR to the general ledger.
- Generate and distribute customer invoices and statements; recommend improvements to collection strategies.
- Ensure correct accounting and documentation of miscellaneous cash receipts.
- Assist in credit risk assessment using third-party financial data and credit reports to establish or adjust credit lines and terms.
- Analyze customer purchasing and payment history to recommend updates to existing credit lines.
- Collaborate with Sales, Customer Service, and other teams to resolve billing disputes and enhance invoicing accuracy.
- Support credit hold management and make informed decisions regarding order releases.
- Recommend write-offs for uncollectible accounts.
- Serve as backup for AR Supervisor responsibilities as needed.
- Prepare and review monthly aging reports and other financial summaries.
- Maintain accurate and up-to-date customer credit files.
- Assist with additional finance-related tasks as needed.
Qualifications
- High school diploma or equivalent required.
- Minimum of 3 years of experience in accounts receivable or a related field.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Strong interpersonal and communication skills to work effectively with internal teams and customer representatives.
- Self-starter with the ability to work independently and cross-functionally.
- Strong analytical and problem-solving skills; able to manage competing priorities.
- Demonstrated ownership and accountability in completing tasks and driving results.
