Inside Sales Representative - Dimensional Inspection

Applied Technical Services, LLC (ATS) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.

Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.

Responsibilities

• Serve as a primary point of contact for new and existing customers
• Respond to inquiries related to CT, Dimensional, and Faro service requests in a timely and professional manner
• Provide clear communication regarding service capabilities, timelines, and requirements
• Create and manage leads and opportunities for both new and existing customers in internal database
• Conduct outbound phone calls to prospective and existing clients across targeted industries
• Execute structured prospecting campaigns using call lists, CRM data, marketing inputs
• Execute email outreach campaigns aligned with marketing initiatives
• Manage consistent follow up schedules to maintain customer engagement
• Maintain accurate records for reporting and sales tracking purposes
• Prepare and deliver quotes for services using relevant systems, ensuring accuracy, completeness, and timely turnaround
• Create new customer accounts, ensure proper documentation and system set up for efficient order processing
• Handle compliance matters such as submitting certificates of insurance, vendor forms, and non-disclosure agreements when requested by customers
• Coordinate closely with marketing, sales leadership, and technical teams to share insights, enhance the customer experience, and improve operational efficiency
• Share market feedback, prospect insights, and campaign performance
• Build and sustain long-term customer relationships that support repeat business and referrals.
• Other duties as assigned