What are the responsibilities and job description for the Lawn Care Operations Manager / Lead Technician position at Procare Property Services?
Benefits:
Lawn Care Operations Manager / Lead Technician
(WeedX Fertilizing)
Location
West Chester, PA
Company Overview
WeedX Fertilizing is a fast-growing lawn fertilization, weed control, and pest management company focused on delivering professional, science-based lawn care with exceptional customer service. We are seeking a motivated, reliable leader to help run and grow the business.
Position Summary
This is a hands-on leadership role responsible for managing daily operations, answering customer calls, closing sales, and performing lawn fertilization and weed control services. The ideal candidate is organized, customer-focused, sales-oriented, and comfortable working both in the field and in the office.
You will be the face of WeedX—interacting with customers, managing routes, completing applications, and helping scale the company.
Key Responsibilities
📞 Customer Service & Sales
- Bonus based on performance
- Competitive salary
Lawn Care Operations Manager / Lead Technician
(WeedX Fertilizing)
Location
West Chester, PA
Company Overview
WeedX Fertilizing is a fast-growing lawn fertilization, weed control, and pest management company focused on delivering professional, science-based lawn care with exceptional customer service. We are seeking a motivated, reliable leader to help run and grow the business.
Position Summary
This is a hands-on leadership role responsible for managing daily operations, answering customer calls, closing sales, and performing lawn fertilization and weed control services. The ideal candidate is organized, customer-focused, sales-oriented, and comfortable working both in the field and in the office.
You will be the face of WeedX—interacting with customers, managing routes, completing applications, and helping scale the company.
Key Responsibilities
📞 Customer Service & Sales
- Answer incoming calls, texts, and emails
- Educate customers on WeedX lawn care programs
- Provide pricing, upsell services, and close new accounts
- Schedule new customers and manage service routes
- Follow up on leads, estimates, and renewals
- Handle basic customer questions, concerns, and service requests
- Apply fertilizers, weed control, and pest control products
- Perform applications accurately and safely per label instructions
- Maintain detailed service notes and records
- Identify lawn issues and recommend solutions to customers
- Load, maintain, and clean equipment and trucks
- Follow all safety, environmental, and company procedures
- Help manage daily schedules and route efficiency
- Track completed services and ensure billing accuracy
- Maintain inventory of products and materials
- Assist with training future technicians
- Report daily progress and issues to ownership
- Support growth initiatives and operational improvements
- 5 years of Lawn fertilization experience
- Sales or customer service experience
- Ability to work independently and manage time effectively
- Strong communication and interpersonal skills
- Comfortable using phone apps, CRM systems, and basic software
- Valid driver’s license with clean driving record
- Ability to lift 50 lbs and work outdoors in varying weather
- PA pesticide license
- Competitive base pay (based on experience)
- Commission or performance bonuses for sales
- Company truck & equipment (during work hours)
- Paid training and licensing support
- Growth opportunity into General Manager / Operations Manager role
- Long-term leadership opportunity in a growing company
- Be part of a growing, professional lawn care brand
- Opportunity to run and help scale the business
- Hands-on leadership role with real impact
- Clear path for advancement and increased compensation