Regional Director of Operations - Dallas/Fort Worth

Job Description: Regional Director of Operations - Dallas/Fort Worth, TX

At ProCare Injury Specialists, we are a friendly, growth-oriented healthcare group proud to serve communities throughout Texas. As we continue expanding throughout the state, we are excited to bring our patient-centered, interdisciplinary approach to care to even more people. Our mission goes beyond the delivery of healthcare. We are dedicated to fostering a supportive atmosphere within our team and with our patients. This collaborative spirit is the foundation upon which we provide exceptional service to our patients daily, ensuring they receive not only care, but also an experience that reflects our commitment to treating everyone like a valued member of our extended family.

We specialize in helping patients recover from injuries, including those sustained in auto accidents. By combining advanced treatment options with a compassionate approach, we guide our patients on the road to recovery, addressing their unique needs every step of the way. Whether it provides relief from pain or restoring mobility, we are here to help our patients reclaim their health and well-being.

How You Will Make an Impact:

The Director of Operations is responsible for overseeing the day-to-day operational and clinical performance of multiple clinics within the Dallas/Fort Worth region. This role involves strategic planning, staff management, ensuring compliance with healthcare regulations and standards, and being KPI driven. The ideal candidate will demonstrate strong leadership abilities, an understanding of healthcare management, and a commitment to quality care.

What You Will Do:

• Operational Management:
  • Oversee daily operations of clinics within the assigned region.
  • Work with the leadership team to develop and implement operational policies and procedures to enhance efficiency and effectiveness.
  • Monitor and analyze operational performance metrics to identify areas for improvement.
  • Coordinate with administrative leads to ensure the efficient use of resources, including staffing, equipment, and supplies.
  • Ensure all clinics are adequately staffed and that staff are properly trained to perform their duties.
  • Facilitate communication and collaboration between different facilities to share resources and best practices.
• Financial Oversight:
  • Analyze financial reports and implement strategies to improve profitability.
  • Monitor expenditures and optimize resource allocation.
• Staff Leadership and Development:
  • Involved in recruiting, training, and mentoring key staff.
  • Foster a positive work environment.
  • Conduct performance evaluations and implement improvement plans as needed.
  • Address staffing issues and ensure a high level of employee satisfaction and retention.
  • Encourage a culture of continuous improvement and innovation among staff.
• Compliance and Quality Assurance:
  • Ensure all facilities comply with federal, state, and local healthcare regulations.
  • Address any compliance issues promptly and effectively to mitigate risks.
• Strategic Planning:
  • Collaborate with executive leadership to align regional goals with organizational objectives.
  • Analyze market trends and competitor activities to inform strategic decisions.
  • Evaluate the effectiveness of strategic initiatives and make adjustments as needed.
• Community and Stakeholder Engagement:
  • Build and maintain relationships with community partners.
  • Address and resolve patient and community concerns promptly and effectively.
  • Maintain open lines of communication with patients to ensure satisfaction with services.
  • Other duties as assigned

What You will Bring:

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field (Master’s degree preferred).
• Minimum of 5-7 years of experience in healthcare management, with at least 3 years in a leadership role.
• Strong knowledge of healthcare regulations, accreditation, and compliance standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to travel within the region as required.

Workplace Culture and Environment:

Our workplace culture is rooted in support, collaboration, and genuine care. We treat every patient like family and foster a warm, welcoming environment where everyone works together with respect and kindness.

Work Location: This is a regionally based role covering the DFW metroplex, including regular travel to multiple locations within this region. Work will take place in both office settings and healthcare facility environments.

Work Hours: The typical schedule consists of working Monday through Friday with no weekend hours but is subject to clinic needs and operating hours. 

We offer competitive compensation and a comprehensive benefits package that includes health insurance, 401k, $25,000 company-paid life insurance, optional STD and LTD, and paid time off. Salary based on experience.

We are an equal opportunity employer committed to a fair and impartial recruitment process for all qualified candidates, including veterans and individuals with disabilities.

Clinic Information: https://www.procareinjury.com

Salary : $115,000 - $120,000