Customer Service Representative (CSR)

ProCare Medical Equipment is a fast growing medical equipment company based in Meridian, ID. We are seeking for a self-motivated, high-energy team member to work in our Customer Service Department who are committed to delivering outstanding support to our customers and patients. If you possess a positive attitude, strong critical thinking skills, the desire to help others, and exceptional attention to detail. We would love to hear from you.Applicant Requirements:Ability to multitask.Strong organizational skillsAble to work independently as well as part of a team in a dynamic and fast-paced environment.High level knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)Able utilize sufficient typing skills to ensure timely and accurate data entry.Ability to work with and deescalate frustrated customersMinimum of a high school diplomaExceptional phone skillsResponsibilities:Answer inbound callsOutbound calls to customersWork with customers to take orders and coordinate deliveries with driversData entry into our CRM and patient record systemsCommunication across all departmentsTroubleshooting DME with customer over the phoneEducate customers about the appropriate medical equipment to meet their needsHelp coordinate with patients and providersWorking in office settingBenefits:After successful completion of a 90 day probation period all full-time team members are eligible for our benefits program including:Paid time offPaid holidays401k with salary matchHealth insurancePaid dentalPaid visionPosition is Monday - Friday 8am - 5pm. We love our team! It shows in the care we bring to our customers. If you share our passion for team work, customer care, and a strong work culture we want to hear from you. Please make sure to include a resume, and if there is anything you would like us to know about you feel free to include a cover letter. We look forward to hearing from you.M - F 8am - 5pm

Salary : $56,100