Claims Assistant - Medmarc

An exciting opportunity exists to join the ProAssurance family of companies!

Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?

At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.

This hybrid position supports our medical product liability line of business, Medmarc, and reports to our Chantilly, VA office two days per week (Monday is one of the required days).

The primary responsibility of the Claims Assistant position is to provide procedural assistance to the Claims department, including set up, coverage assistance, file maintenance and ensuring the accurate and timely processing of payments. The Claims Assistant will also work with other internal departments, agents and brokers, outside counsel and vendors as needed or at the direction of management.

What you'll do:

• 25% Assist in the set-up of new Claims.
• 15% Process Invoice Payments and Settlement Payments.
• 30% Issue coverage and manuscript letters in coordination with Claims Representatives and management.
• 10% Close and/or re-open claim files.
• 10% Provide general administrative support for the Claims department, maintaining necessary documentation, identifying issues and answering questions from internal employees, agents and brokers, outside counsel and vendors.
• 5% Work closely with the VP of Claim and Claim Staff in order to prepare and maintain accurate and timely reports on large losses, trials and mediations, and pipeline reports.
• 5% Coordinate and schedule meetings and prepare materials and reports for presentations, distribution and review. Perform special projects as directed by management.
  
  

What we're looking for:

• Associates degree in a related field is required. In lieu of associate’s degree, candidates may have a high school diploma/GED, with at least five years relevant work experience. Bachelor’s degree preferred.
• A minimum of three years’ experience in an insurance, agency or similar environment is required.
• Excellent and effective communications and writing skills; strong interpersonal and relationship management expertise.
• Proficient with Microsoft Office Suite.
• Strong organizational skills, including the ability to handle multiple tasks with accuracy and efficiency.
• Must be detailed oriented, self-motivated and able to work independently.
• Some event planning experience would be helpful.
  
  

We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.

For that reason, we partner with The Predictive Index (PI) – an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one’s work style.

The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete.

After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).

Position Salary Range

$21.90 - $36.14

The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.

Build your career with us and enjoy access to a best-in-class benefits program.