What are the responsibilities and job description for the Appointment Coordinator - Healey position at Proactive Dealer Solutions?
Company Description
Healey Brothers is now hiring extremely talented and professional Call Center / Business Development Representatives to handle in/outbound calls and appointment setting for customers. Call center, collections, and/or automotive knowledge is helpful but not required. Immediate training and ongoing support are provided. You will join a team of highly collaborative and upbeat members.
Job Description
Responsibilities include:
Outbound lead follow-up: Internet inquiries, Un-sold traffic, lease renewals, etc. (80%)
Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales appointments (20%)
Confirm appointments and re-schedule missed appointments
Purify and update customer changes in database.
Contact current customer base on current marketing incentives.
Qualifications
Job Requirements
Confident and professional phone manner
Strong computer and Internet skills
Call center, collections, inside sales experience is a plus
Strong record of positive customer satisfaction results
Submit to and successfully pass a pre-employment background check.
Additional Information
This is a full time position that requires the flexibility to work rotating schedules with possible rotating Saturdays.
Competitive Pay bonus benefits paid training and more!
To Apply: All applications must be completed and submitted online - Candidates with a match in qualifications will be contacted by our recruitment team. Walk-ins or phone inquiries to the dealership will not be considered.