What are the responsibilities and job description for the Consultant - Operational Excellence position at Proaction International - a dss company?
At Proaction International, we partner with organizations across various industries — from aerospace to agri-food — to deliver lasting performance improvements. Since 2004, our human-centered philosophy has helped hundreds of companies and thousands of individuals transform how they work. Our international footprint spans Canada, the US, Europe, and Asia, and our clients consistently describe us as passionate, inspiring, and results-driven.
We’re looking for a Consultant to join our team and contribute to transformation projects across North America. This role involves weekly travel, Monday through Friday, across Canada and the United States.
What You’ll Do
As a Consultant, you will:
- Use your strong analytical skills to identify improvement opportunities and apply Lean concepts (KPIs, Lean tools, process optimization) to support organizational transformations.
- Coach managers and frontline teams to strengthen leadership, engagement, collaboration, and performance.
- Implement Lean tools such as Gemba Walks, Value Stream Mapping, and Short Interval Control to enhance operational efficiency.
- Implement management operating systems, including UTrakk (our daily management platform) and our proprietary KBI tracking system.
- Facilitate change management activities and help clients adopt new practices.
- Build trusted relationships across all levels of client organizations.
- Transfer knowledge to internal change agents (“Proactors”) to ensure sustainability of improvements.
What We’re Looking For
- A university degree in management, industrial engineering, or a related field.
- Hands-on experience in consulting, Lean/continuous improvement, or operational excellence.
- Strong coaching skills and a natural ability to connect with people.
- Excellent communication and interpersonal skills to engage stakeholders at all levels.
- Willingness and ability to travel extensively (Monday-Friday, every week) across Canada and the US.
- Proximity to a major international airport, valid driver’s license, and eligibility to work (work permit or citizenship).
- Experience in manufacturing environments is an asset.
What We Offer
- Inspiring leaders and colleagues who will support your growth.
- Structured onboarding, training, and career development programs.
- Regular social events and team meetings to stay connected.
- Competitive salary.
- Comprehensive insurance coverage.
- Comprehensive vacation and personal leave.
- The opportunity to contribute to a 401(k) plan.
- Reimbursement of travel expenses and per diem.
Ready to Make an Impact?
If this challenge excites you, we want to meet you! Apply now and join a team where your skills, ideas, and passion will shape meaningful and measurable change.
Although we evaluate each application, only candidates who have been selected for the continuation of the process will be contacted.
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.