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Director of Clinical & Formulary Operations

ProAct - PBM
East Syracuse, NY Full Time
POSTED ON 11/25/2025 CLOSED ON 1/24/2026

What are the responsibilities and job description for the Director of Clinical & Formulary Operations position at ProAct - PBM?

Scope of Responsibilities: Responsible for developing and growing clinical solutions for Vertex clients to include formulary management programs.

Job Summary: The Director of Clinical & Formulary Operations will be responsible for developing and creating clinical and formulary management options for Vertex clients. This role will oversee a team of professionals responsible for developing and administering formulary management solutions in the market.

  • Develop and maintain formulary solutions for Vertex clients.
  • Provide clinical oversight and strategic direction to manage Vertex client’s clinical needs.
  • Oversee management of vertex clients.
  • Consult with clients to ensure that overall service needs are met and exceeded.
  • Analyze rebate data to provide recommendations and support for Vertex clients.
  • Develop and implement clinical offerings for Vertex clients.
  • Support and manage relationships with prospects from pre-proposal to closing of sale to meet short and long-term sales objectives.
  • Utilize CRM and prospect tracking to enhance sales.
  • Analyze trends and develop strategies to drive market engagement.
  • Advise internal team of latest products, programs, and services.
  • Responsible for completing all mandatory and regulatory training programs.
  • Perform other duties as assigned.

Education/Experience

  • Minimum: Pharmacy Degree from an accredited College of Pharmacy
  • At least five years of experience in the PBM, GPO or related industry

Job Skills Required

  • Sales training and experience
  • Strong analytical, strategic thinking and problem-solving skills
  • Ability to balance customer needs with business goals in developing solutions.
  • Executive-level vision, strategic development, influencing skills and experience.
  • Ability to excel as both a team leader and an individual contributor.
  • Ability to drive creative new approaches.
  • Experience managing and mentoring teams of high-performing professionals across diverse disciplines such as operations, sales, clinical and other functional business areas.
  • Ability to interact with senior level management combined with strong communication and presentation skills.

Salary.com Estimation for Director of Clinical & Formulary Operations in East Syracuse, NY
$138,016 to $185,763
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