Inside Sales Representative

POSITION SUMMARY: We are seeking an enthusiastic and results driven Inside Sales Representative to join our team at Pro Turf Pro Pest (PTPP). As an Inside Sales Representative, you will be responsible for managing inbound and outbound calls in a fast-paced call center environment. You will engage with customers to understand their needs, recommend solutions, and close sales. This role requires a customer-focused attitude and the ability to work collaboratively within a dynamic team.

RESPONSIBILITIES:

• Handle inbound and outbound calls from prospective customers in a professional, courteous, and timely manner
• Effectively promote and sell PTPP products/services (lawn care, pest control, tree/shrub care, etc.) by identifying customer needs and recommending solutions
• Achieve and exceed individual sales goals and KPIs
• Maintain accurate customer records and update CRM system with each interaction
• Follow up with leads and prospects to drive sales and secure business
• Provide exceptional customer service by addressing questions, concerns, and resolving issues as they arise
• Collaborate with the sales and customer service teams to ensure the best customer experience
• Consistently meet or exceed monthly and quarterly sales targets
• Participate in team meetings and training sessions to improve sales techniques and product knowledge

QUALIFICATIONS:

• Previous experience in sales, customer service, or call center environments is a plus
• Strong communication and interpersonal skills
• Ability to work in a high-volume, target-driven environment
• Detail-oriented with strong organizational and problem-solving skills
• Ability to remain focused and motivated in a fast-paced setting
• Proficient in basic computer skills and CRM software
• A positive and proactive approach to learning and development

WE OFFER:

• Competitive compensation and comprehensive benefits package: Life is expensive! We believe in paying well!
• Opportunities for career growth and advancement: Your job is safe with us. We are a fast-growing company, which means you will have opportunities to advance your career – we promote from within!
• A supportive and collaborative team environment
• Comprehensive training to help you succeed
• Do you want to work with your friend? We offer a referral bonus!
• Affordable health care packages that include medical, dental, vision and life insurance

This is an hourly non-exempt position with an hourly range of $21.00 - $23.00 per hour, depending on experience, plus commission.

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