Outside Sales Representative (St. Louis Branch)

Sells programs and services to current and prospective customers through traveling around the assigned territory. Conducts development and follow-up of leads and customer retention/service calls through means of telephone and person-to-person contact to identify customer needs. Provide accurate service quotes based on property size and customer needs Prospects and generates sales revenue by adding new program customers and cross selling and up selling current customers. Develop customized service solutions based on customer needs and offer Senske products and programs. May focus on either residential or commercial sales.

Position Description

The essential duties of this position include the following:

• Visit potential customer properties to assess needs, provide cost estimates, and present service bids. Engage with current and prospective customers through in-person interactions to promote programs and services, secure sales, and schedule service appointments.
• Measure property with appropriate tools to ensure utmost accuracy in the quoting process.
• Follows established procedures and guidelines to promote and sell Senske products and services within an assigned geographic area, product range, or list of customer accounts utilizing resources and tools provided to achieve sales targets and promotion program objectives.
• Maintains call records, account status and customer feedback in CRM system. Manages account records and programs in an organized manner. Compile lists of prospective customers for use as sales leads based on information from direct mailing /advertisement campaigns, community activities, and other resources.
• Prepares and maintains proper sales reports.
• Conducts retention and service calls. Meets company retention standards.
• Contact customers to measure satisfaction after service is completed or to otherwise provide assistance by answering their questions and service concerns.
• Works to resolve customer complaints regarding sales and service. Analyzes and distributes new sale cancellation requests to retain customers.
• Other duties as assigned.

Position Qualifications:

• High School Diploma or equivalent.
• Three years of outside sales experience, ideally in the lawn, horticulture, or pest control industry. A combination of relevant education, training, and experience, including work as a technician, is also acceptable.
• Must pass lawn application licensing test in the state in which the position is selling. May be required to take additional testing depending on services that the position will sell to customers.
• Excellent computer skills, including MS Outlook, Word and Excel. Data entry skills with a mobile device.
• Negotiation and influencing skills, consultative sales skills and strong communication skills.
• Knowledge of selling techniques (prospecting, overcoming objections, closing sales.)
• Ability to build customer relationships and provide customer service.
• Mathematical skill to calculate figures and amounts such as discounts, commissions, proportions, percentages, area and volume.
• Ability to operate a motor vehicle and travel locally on an extensive basis.
• Time management skills, including punctuality for on-time attendance.
• Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
• Highly motivated to complete tasks within a time frame.
• Prioritizing, time management and organizational skills.
• Valid state driver’s license from state of residence within 30 days of hire, and a clean driving record per company standards.

The perks:

• Competitive Pay – Life is expensive! We believe in paying well.
• Competitive salary and comprehensive benefits package
• Your job is safe with us. We are a fast-growing company, which means you will have opportunities to advance your career – we promote from within!
• Do you want to work with your friend? We offer a referral bonus!
• Fun team celebrations year-round!
• Affordable health care packages that include medical, dental, vision and life insurance.
• 401 K with company match, 9 company paid holidays, paid vacation (accrue up to 1 week of paid vacation your first year), paid sick leave (accrue up to 1 week of paid sick leave your first year.)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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