What are the responsibilities and job description for the Inside Sales Support Coordinator position at Pro Pump Corp?
About the Role
We are looking for a highly organized and client-focused Inside Sales Support Coordinator to join our team in West Hempstead, NY. This role is essential to supporting our outside sales team and ensuring a seamless experience for our clients—from initial contact through project completion and payment.
If you enjoy managing details, communicating with clients, and playing a key role in closing deals, this position offers a great opportunity to grow within a fast-paced mechanical services company.
Key Responsibilities
- Manage and update customer data, leads, and opportunities in Salesforce
- Follow up on existing leads and assist in moving them through the sales pipeline
- Coordinate scheduling of site visits, service calls, and installations
- Communicate with clients regarding appointments, project timelines, and updates
- Support the sales team in closing deals by ensuring timely follow-up and coordination
- Handle client communications from initial inquiry through job completion
- Ensure invoices are received, processed, and paid in a timely manner
- Maintain accurate records and documentation of all client interactions
Work Schedule
- Monday – Friday
- In-office position located in West Hempstead, NY
Compensation
- Competitive salary (based on experience)
- Opportunity for performance-based incentives/bonuses
Qualifications
- Experience with CRM systems (Salesforce preferred)
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Detail-oriented with strong follow-up skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Prior experience in sales support, administrative coordination, or customer service preferred
What We Offer
- Stable, full-time in-office position
- Collaborative team environment
- Opportunity for growth within the company
- Direct impact on sales success and customer satisfaction
Ideal Candidate
- Highly organized and proactive
- Strong communicator who enjoys working with clients
- Team player who supports both sales staff and customers
- Comfortable managing multiple moving parts in a service-based business
If you’re someone who thrives on organization, communication, and supporting a sales-driven team, we’d love to hear from you.
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Paid time off
Work Location: In person
Salary : $50,000 - $65,000