Security System Integration and Service Technician

Security Systems Specialist

Location: Houston, TX (Travel throughout the Greater Houston area and surrounding regions)

About Pro Point Security

Pro Point Security is a leading provider of integrated security solutions for commercial and residential customers. We specialize in intrusion detection, video surveillance, access control, fire alarm systems, and advanced cloud-based security technologies. Our mission is to provide dependable, innovative security solutions backed by exceptional customer service and professional workmanship.

We are seeking a motivated, dependable, and technically skilled Security Systems Specialist who takes pride in quality work, enjoys solving problems, and is committed to delivering an outstanding customer experience.

Position Summary

The Security Systems Specialist is responsible for the installation, programming, service, troubleshooting, and maintenance of electronic security systems. This position requires a strong technical background, excellent communication skills, and a willingness to continually learn emerging technologies within the security industry.

The ideal candidate is self-motivated, works well independently, and represents Pro Point Security professionally while interacting with customers.

Essential Responsibilities

• Install, program, service, and maintain:
• Burglar alarm systems
• Commercial and residential fire alarm systems
• Access control systems
• CCTV and IP video surveillance systems
• Video intercom systems
• Network-connected security devices
• Perform system commissioning, testing, and customer demonstrations.
• Diagnose and troubleshoot hardware, software, networking, and communication issues.
• Replace or upgrade existing security equipment while minimizing customer downtime.
• Read blueprints, floor plans, wiring diagrams, and manufacturer documentation.
• Ensure installations comply with applicable building codes, fire codes, and industry standards.
• Complete service tickets, installation reports, and project documentation accurately and on time.
• Train customers on proper system operation, mobile applications, and best practices.
• Maintain a clean, organized work vehicle and properly manage company tools and equipment.
• Work closely with project managers, office staff, and customers to ensure projects are completed on schedule.
• Provide outstanding customer service while maintaining a professional appearance and attitude.
• Continue developing technical knowledge through manufacturer training and industry certifications.

Qualifications

• Experience installing and servicing electronic security systems.
• Working knowledge of:
• Intrusion detection systems
• Fire alarm systems
• Access control systems
• IP camera systems
• Network communications and TCP/IP
• Low-voltage wiring practices
• Strong troubleshooting and problem-solving skills.
• Ability to read technical drawings and wiring schematics.
• Comfortable using smartphones, tablets, laptops, and software applications for programming and documentation.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision while also contributing to a team environment.
• Strong organizational and time-management skills.
• Ability to lift up to 75 pounds, climb ladders, work in attics, ceilings, and other construction environments.
• Ability to pass background checks required for customer sites.

Preferred Qualifications

Experience with one or more of the following manufacturers

• Alarm.com
• DSC
• Qolsys
• Uniview
• Digital Watchdog
• Bosch
• Avigilon
• Brivo
• PDK
• HID

Industry certifications are a plus, including:

• NICET
• ESA Certified Alarm Technician
• Manufacturer certifications
• OSHA 10 or OSHA 30
• Lift or aerial work platform certifications

Requirements

• Valid Texas Driver License with a clean driving record.
• Meet all Texas licensing requirements for electronic security personnel.
• Ability to travel to customer locations throughout the Greater Houston area and surrounding regions.
• Ability to work occasional overtime or after-hours service calls when required.
• Must be authorized to work in the United States.

What We Offer

• Competitive hourly pay based on experience.
• Overtime opportunities.
• Paid holidays and paid time off.
• Company vehicle (when applicable).
• Company uniforms.
• Ongoing manufacturer and industry training.
• Career advancement opportunities.
• Supportive team environment with opportunities to expand your technical expertise.

Job Type: Full-time

Pay: $16.00 - $27.00 per hour

Benefits:

• On-the-job training
• Paid time off

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Houston, TX 77041: Relocate before starting work (Required)

Work Location: Hybrid remote in Houston, TX 77041

Salary : $16 - $27