What are the responsibilities and job description for the Part-Time Receptionist position at Pro Disposal?
Part-Time Receptionist -Temporary Position with Growth Opportunities
About Us
Perry's Solid Waste Disposal, a Pro Disposal company, proudly serves the Mountain Lake Park, MD community with reliable, high-quality waste and recycling services. Backed by the strength and experience of Pro Disposal Inc.-a family-owned company with over three generations in the industry-we are committed to dependable service, environmental responsibility, and exceptional customer care.
As we continue to grow, we are investing in modern facilities, expanding our fleet-including environmentally friendly equipment-and using advanced technology to better serve our customers and communities.
Benefits
- 401(k) with 4% Employer Match (eligibility based on status)
- Paid Time Off (PTO) (eligibility based on status)
- Opportunity for growth into a full-time role
- Supportive, team-oriented environment
Schedule
- Part-Time (Temporary with potential for permanent placement)
- Location: 105 Arnold Ln, Mountain Lake Park, MD 21550
Responsibilities
- Answer incoming calls and assist customers with questions or service needs
- Respond to emails and voicemail messages
- Greet and assist walk-in customers in a friendly, professional manner
- Set up new customer accounts and update existing accounts
- Process payments and maintain accurate records
- Create work orders for service requests
- Coordinate with team members to resolve customer concerns
- Keep call logs, files, and systems updated
- Follow up with customers to ensure satisfaction
- Help troubleshoot basic service issues
Qualifications
- Customer service or office experience preferred
- Willingness to learn and be trained on company systems
- Basic computer skills (typing, email, Microsoft Office)
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent preferred
Additional Information
- Part-Time, Non-Exempt position
- Must be able to sit for extended periods and occasionally lift up to 20 lbs
- Must handle customer and company information with professionalism