What are the responsibilities and job description for the Scheduling Coordinator position at PRN TRANSIT?
Company Overview
PRN Health Service is a home care company serving Allegheny County . We are dedicated to offering reliable and accessible service to seniors
We are seeking an energetic and detail-oriented Scheduling Coordinator to join our team. In this vital role, you will manage daily scheduling operations, coordinate consumer appointments, and ensure smooth communication between care manager , clients, and office staff. Your organizational skills and customer service expertise will help us deliver exceptional service to our community.
Duties
- Manage and update daily staff schedules using office management software
- Coordinate with caregivers to confirm scheduled visits ensuring timely service delivery
- Handle incoming calls on multi-line phone systems with professionalism and courtesy, providing excellent customer support
- Maintain accurate records of appointments, cancellations, and rescheduling through data entry and filing systems
- Assist with front desk duties, including greeting visitors and managing office communications
- Support billing and bookkeeping tasks using company software
- Proofread schedules, correspondence, and documentation to ensure accuracy and clarity
Requirements
- Proven experience in office management, administrative support, or as a receptionist in a fast-paced environment
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
- Excellent organizational skills with the ability to multitask effectively and prioritize tasks efficiently
- Experience with phone etiquette, and customer service is essential
- Knowledge of clerical tasks such as filing, data entry, proofreading, and calendar management
- Previous experience in scheduling multiple staff memebrs preferred
Join us to make a difference in your community by ensuring seamless services!
Pay: From $24.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Experience:
- employee scheduling: 2 years (Required)
- Computer skills: 2 years (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $25