What are the responsibilities and job description for the Dental / Therapy Receptionist position at Private Therapy Services, LLC?
Company Description Private Therapy Services, LLC provides expert Physical Therapy and Rehabilitation services across Charleston, Mount Pleasant, and James Island, South Carolina. The team supports individuals recovering from sports injuries, pelvic floor conditions, and post-surgical procedures. Care is focused on personalized treatment plans that help clients regain strength, mobility, and confidence. The practice offers a professional, patient-centered environment where staff collaborate to deliver high-quality, compassionate care.
Role Description The Receptionist is a full-time, on-site role based in the Charleston, South Carolina Metropolitan Area. This position is responsible for greeting and checking in clients, answering and directing phone calls, scheduling and confirming appointments, and coordinating patient flow for therapy and dental-related services. Daily duties include managing the front desk, maintaining accurate records, processing intake forms, and handling basic billing or insurance information as directed. The role also involves responding to client inquiries, supporting clinicians with administrative tasks, and ensuring a welcoming, organized reception area that reflects the practice’s commitment to professional, patient-focused care.
Qualifications
- Candidates should possess strong Receptionist Duties and Clerical Skills, including appointment scheduling, record keeping, and front desk management.
- Candidates should possess excellent Phone Etiquette and Communication abilities to handle inquiries, direct calls, and relay information clearly and professionally.
- Candidates should possess solid Customer Service skills and a patient-centered approach to create a welcoming, supportive environment for all visitors.
- Basic computer proficiency with practice management or scheduling software, email, and electronic records is beneficial.
- Prior experience in a medical, dental, or therapy office setting is preferred, along with familiarity with insurance verification or billing processes.
- Ability to multitask, maintain confidentiality, and work collaboratively with clinical staff in a fast-paced environment.