What are the responsibilities and job description for the Front Desk Receptionist position at Private property?
Job Overview
We are seeking a friendly and organized Front Desk Receptionist to join our medical office team. This role is essential in providing excellent patient service and ensuring smooth daily operations. The successful candidate will be responsible for managing patient check-ins and check-outs, handling authorizations and referrals, and providing administrative support to the medical staff. This position offers an opportunity to work in a professional healthcare environment where attention to detail and excellent communication skills are highly valued.
Duties
- Greet patients and visitors warmly, creating a welcoming environment.
- Check patients in and out efficiently, ensuring accurate recording of appointments and patient information.
- Manage patient authorizations and referrals, coordinating with insurance providers and healthcare professionals as needed.
- Schedule appointments, confirm upcoming visits, and handle rescheduling requests.
- Answer phone calls promptly, addressing patient inquiries or directing calls to appropriate staff.
- Maintain organized records of patient files, insurance information, and appointment logs.
- Assist with administrative tasks such as data entry, filing, and managing office supplies.
- Ensure compliance with privacy policies and confidentiality standards at all times.
Experience
- Previous experience in a front desk or administrative role within a medical or healthcare setting is preferred.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Proficiency in using electronic health records (EHR) systems and basic office software is desirable.
- Ability to handle sensitive information discreetly and professionally.
- Customer service-oriented mindset with a friendly demeanor.
This position is an integral part of our healthcare team, dedicated to delivering exceptional service to our patients while supporting the efficient operation of our medical office.
Pay: $16.00 - $17.00 per hour
Work Location: In person
Salary : $16 - $17