Regulatory Product Specialist

About the Company

PCS is one of the largest high net worth managing general underwriters in the market today. With a sole focus on families with $5m or more in assets, PCS provides complex insurance policies for individuals with complex needs. Private Client Select offers property and casualty personal insurance solutions and risk management services that meet the unique and complex needs of High-Net-Worth clients. We understand their passions and are committed to preserving the life that they have built.

PCS employs approximately five hundred staff members. The company has offices in New York, NY, Edison, NJ, St. Petersburg, FL, Schaumburg, IL, and San Diego, California. PCS has a geographically diverse workforce and supports hybrid and remote business-based flexibility. This role is considered hybrid; the expectation is two days' presence in the St. Petersburg, FL office.

About the Position

The Regulatory Product Specialist is responsible for ensuring that all products, forms, rates, and underwriting practices remain compliant with applicable carrier and regulatory requirements across all 50 states and Washington, DC. This role serves as a subject matter expert in insurance regulation and is accountable for the full lifecycle execution of product regulatory requirement related changes—from notice/identification through implementation and communication.

This position is responsible for the end-to-end regulatory product compliance process, including ensuring that PCS personnel understand regulatory changes, communicating product regulatory changes through actionable updates, implementing regulatory changes across systems and documentation, and clearly communicating to all product regulatory changes to all relevant stakeholders, including internal teams, capacity partners, brokers, and policyholders where applicable.

Key Responsibilities

The Regulatory Product Specialist is responsible for overseeing and implementing product-specific regulatory requirements while serving as the primary liaison for product regulatory compliance between PCS and insurance carriers. This role ensures timely, accurate handling of carrier requests, regulatory updates, and internal/external communications, while maintaining compliance with all applicable carrier guidelines.

• Serve as the single point of contact for all carrier regulatory product communications and requests.
• Review and classify incoming carrier communications, including regulatory language updates such as rate filings and form filings.
• Evaluate carrier requests for completeness and accuracy; follow up as needed to obtain missing or clarifying information.
• Assess key details of each request, including:
• Scope of internal and external communication
• Timelines and deadlines
• Products impacted
• Admitted vs. non-admitted status
• Coordinate internal approvals by:
• Securing product-related approvals
• Partnering with IT for system-related validation and implementation
• Manage external communications by:
• Notifying the Distribution team of relevant updates for producers and insureds
• Reviewing and approving product regulatory outbound communications
• Act as a liaison between internal teams and carriers to address questions, provide clarification, and ensure alignment.
• Track progress and follow up with carriers to ensure timely completion of requests.
• Confirm and document completion of all carrier-related regulatory updates.
• Maintain reporting and monitoring processes to track status, performance, and compliance of regulatory activities.

Cross-Functional Coordination & Accountability

• Responsible for coordinating execution of product compliance changes across internal stakeholders, including Underwriting, Legal and Compliance, IT, Actuarial, and Operations.
• Coordinate with external capacity providers (e.g., AIG and other partners) to ensure alignment and proper execution of product regulatory compliance requirements.
• Ensure that all stakeholders understand required changes, timelines, and implications, and that deliverables are completed accurately and on time.
• Escalate risks or delays that could impact regulatory compliance or implementation timelines.

Communication & Implementation

• Responsible for communicating compliance-related changes to internal teams, including Underwriting, Distribution, Claims, Operations, and Leadership.
• Support and oversee external regulatory or product change communications to brokers and policyholders.
• Ensure that all communications are accurate, consistent, and aligned with regulatory and carrier expectations and business intent.
• Validate that downstream impacts (e.g., billing, reporting, policy issuance) reflect compliance-driven updates appropriately.

Product Compliance & Regulatory Review

• Review and validate new and existing product designs to ensure alignment with regulatory standards and filing requirements.
• Coordinate with Legal to conduct compliance-focused research to support new products, enhancements, and state expansions.
• Evaluate policy language, disclosures, and structures to ensure consistency with statutory and regulatory expectations.

Forms & Endorsement Governance

• Oversee compliance review and approval of all base forms, endorsements, and manuscript language.
• Ensure consistency, accuracy, and regulatory alignment across all policy documentation.
• Maintain and govern a standardized repository of approved forms and endorsements.
• Review and approve manuscript endorsements for compliance prior to legal review and finalization.

Regulatory Filing Support

• Provide compliance validation and supporting rationale for rate, rule, and form filings.
• Support responses to DOI objections, data calls, and regulatory inquiries.
• Ensure filings accurately reflect approved, compliant product structures and language.

Required Skills, Knowledge, and Education

• 10 years of experience in insurance compliance, regulatory affairs, or product compliance within Personal Lines.
• Demonstrated experience owning and executing compliance initiatives from identification through implementation and communication.
• Deep knowledge of U.S. insurance regulatory frameworks and state-level filing requirements.
• Strong ability to interpret statutes, regulations, and DOI guidance and translate them into actionable business changes.
• Experience coordinating across internal teams and external partners to ensure compliant execution.
• Familiarity with SERFF and regulatory filing processes.
• Strong analytical, organizational, and documentation skills with exceptional attention to detail.
• Ability to operate with a high degree of ownership, accountability, and follow-through across multiple jurisdictions.
• Applicants must be legally authorized to work in the United States and must not require employment-based visa sponsorship now or in the future.

Equal Employment Opportunity Policy

PCS values and is fully committed to diversity and inclusion. It is the policy of PCS not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, nation of origin, race, religion, sexual orientation, gender identity, or veteran status.