Lead Scrum Master

We are seeking an experienced Senior Scrum Master with strong project management expertise to join our Product Delivery organization. In this hybrid role, you will not only champion Agile practices across multiple teams but also manage complex software projects end‑to‑end. You will partner with stakeholders at all levels to deliver industry‑leading HR solutions aligned with PrismHR’s strategic goals.

The ideal candidate brings deep Agile experience, strong project leadership, exceptional communication skills, and a demonstrated ability to drive clarity, manage risks, and deliver high‑quality products on time.

Key Responsibilities:
Agile Leadership & Team Facilitation

• Lead all Agile ceremonies, including daily standups, backlog refinement, and retrospectives.
• Coach and guide 3 Agile teams to collaborate effectively and deliver value in a fast‑paced environment.
• Facilitate discussions, remove impediments, and resolve conflicts to keep teams moving forward.
• Champion Agile principles and drive a culture of continuous improvement.

Project Management & Delivery Execution

• Manage multiple simultaneous software projects, ensuring clear timelines, defined milestones, and alignment with business goals.
• Maintain and continually update sprint plans, release schedules, and delivery roadmaps.
• Use project management best practices to create structured plans, track progress, and manage scope.
• Identify risks early, develop mitigation strategies, and ensure timely escalations when needed.
• Drive all phases of product development to achieve high‑quality, on‑time delivery.

Operational Excellence & Process Improvement

• Capture Agile metrics and use data to assess team performance and support informed decision‑making.
• Partner with Product Delivery leadership to evaluate processes and recommend improvements.
• Promote efficiency, transparency, and predictability across teams and workflows.

Skills & Experience:

• Bachelor’s degree required.
• 7 years of experience as a Scrum Master within a SaaS product development organization.
• Demonstrated project management experience leading software initiatives through completion.
• Expertise in Agile/Scrum/Kanban/SAFe frameworks.
• Experience working with highly remote or geographically dispersed teams.
• Strong interpersonal, communication, organizational, and time‑management skills.
• Ability to work independently, manage competing priorities, and meet deadlines in a dynamic environment.
• High sense of urgency and willingness to provide follow‑up outside standard business hours when necessary.
• Scrum Master certification (CSM) or equivalent experience.
• Proven experience using Jira.
• Ability to work US time zones a must.

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy.

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: taglobal@prismhr.com. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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