What are the responsibilities and job description for the Enterprise Sales Manager - AZ - On Site position at PrismHR?
Position Summary
The Enterprise Sales Manager focuses on Tax Compliance products and plays a crucial role in ensuring the success and satisfaction of customers as well as increasing the footprint of the company Tax offerings. This role is responsible for managing and converting a defined TAM of roughly $6m ARR, building strong, long-term relationships with our clients, helping them to maximize the value of our Tax solutions, and ensuring they achieve their desired outcomes. The Enterprise Sales Manager acts as a trusted advisor, guiding customers and prospects through sales process. Additionally, this role works closely with our tenured Customer Success Team as well as our New Logo teams for both our PEO and HCM product lines.
Essential Duties and Resposibilities
This role requires a valid, non-restrictive driver’s license as it involves occasional travel to client sites and company locations.
Physical, Mental, & Communication Demands
Physical Demands:
Primarily there will be an indoor, office environment. May occasionally have moderate noise level from copiers, W2 or check printers, and coworkers. Will work in various additional environments, including client offices, industry conferences, customer events, and training sessions. This means adapting to different settings and conditions regularly. This role may involve extended periods of sitting during travel and meetings, as well as standing and walking during client visits and events.
Disclaimer
This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Benefits
This position is eligible for the following benefits:
The Enterprise Sales Manager focuses on Tax Compliance products and plays a crucial role in ensuring the success and satisfaction of customers as well as increasing the footprint of the company Tax offerings. This role is responsible for managing and converting a defined TAM of roughly $6m ARR, building strong, long-term relationships with our clients, helping them to maximize the value of our Tax solutions, and ensuring they achieve their desired outcomes. The Enterprise Sales Manager acts as a trusted advisor, guiding customers and prospects through sales process. Additionally, this role works closely with our tenured Customer Success Team as well as our New Logo teams for both our PEO and HCM product lines.
Essential Duties and Resposibilities
- Converting existing clients from competitive products – TAM $6m ARR as well as assisting with new client sales where Tax Compliance is needed.
- Build strong relationships with customer base
- Product Expertise: Develop a deep understanding of our TAX products and services to effectively address customer/prospect inquiries and provide strategic recommendations.
- Create and execute plans tailored to the unique needs and goals of each customer, ensuring they achieve their desired outcomes.
- Assist with educating existing Customer Success Team on general Tax Compliance knowledge.
- Work with our marketing team to develop a go to market campaign for Tax products.
- Feedback and Advocacy: Escalate valuable feedback to internal teams to drive product improvements and enhancements.
- Performance Metrics: Track and report on key performance indicators (KPIs) related to sales, such as quota performance, win/loss rates, and adoption.
- Work closely with cross-functional teams, including customer success, product management, and support, to ensure a seamless customer experience.
- Occasional domestic travel will be required to attend team onsite meetings, client visits, customer events, industry conferences, and training sessions. This may include air travel, ground transportation (including cars, taxis, or rideshare services), and in some cases potential public transportation
- Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
- Attend webinars and training to stay up to date on best practices related to the company and department.
- Complete projects and other duties as assigned by supervisor.
- Tax compliance fundamentals (payroll tax, filings, remittance).
- Deep understanding of Tax products and integrations.
- Enterprise-level sales cycles, opportunity management, and CRM best practices.
- Campaign strategies, segmentation, and interpreting KPIs like quota attainment and adoption.
- Diagnose client needs, build ROI cases and convert competitive accounts.
- Establish trust with executives and operational teams for long-term partnerships.
- Create tailored success plans aligned to client goals and timelines.
- Deliver persuasive presentations and proposals; simplify complex tax concepts.
- Track pipeline health, report on KPIs, and recommend improvements.
- Motivate internal teams and customers without direct authority.
- Excellent verbal and written communication skills to effectively convey value propositions and communicate with leaders and team members.
- Attention to detail.
- Efficiently managing time to balance multiple clients and tasks, while staying organized in a dynamic work environment.
- Ability to build rapport and trust with clients and team members.
- Bachelor’s degree in business or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs).
- At least 5 years’ experience in Tax Compliance, preferably with a focus in the PEO/ASO/HCM arena.
- Previous experience and proficiency in HCM software preferred.
- Ability to travel as needed.
- Competency in Microsoft applications including word, excel and outlook
This role requires a valid, non-restrictive driver’s license as it involves occasional travel to client sites and company locations.
Physical, Mental, & Communication Demands
Physical Demands:
- Sedentary Work: Occasionally involves sitting for extended periods, often at a desk or computer.
- Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
- Mobility: Frequent travel to meet with clients, attend conferences, and conduct other business needs. Occasionally walking or traversing throughout the office to meet with leaders and other employees or offsite locations to meet with clients.
- Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
- Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.
- Strategic Thinking: High concentration to develop and execute sales strategies.
- Decision- Making: Quick, informed choices based on data and market conditions.
- Attention to Detail: Accuracy in proposals, reports, and compliance documentation.
- Problem-Solving: Ability to troubleshoot issues related to client prospects and team escalations.
- Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines.
- Stress Management: Handle stressful situations calmly and effectively, especially when dealing with client concerns.
- Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients and external vendors.
- Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.
- Written Communication: Prepare clear and concise documentation, including proposals, emails and notes.
- Verbal Communication: Provide clear instructions and support to clients, employees and managers.
- Presentation Skills: Deliver presentations, lead meetings, and provide instructions. Present information effectively in training sessions with clients and other employees.
Primarily there will be an indoor, office environment. May occasionally have moderate noise level from copiers, W2 or check printers, and coworkers. Will work in various additional environments, including client offices, industry conferences, customer events, and training sessions. This means adapting to different settings and conditions regularly. This role may involve extended periods of sitting during travel and meetings, as well as standing and walking during client visits and events.
Disclaimer
This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Benefits
This position is eligible for the following benefits:
- Health Insurance: Medical, dental, and vision coverage
- Retirement Plan: 401(k) with company match
- Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
- Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
- Additional Compensation: [e.g., signing bonus, commission structure] if applicable.