Account Specialist, FT Days

Inspire health. Serve with compassion. Be the difference.

Job Summary

Performs a variety of duties as assigned to support and facilitate the maintenance of accurate and efficient business operations for Equipped For Life . Provides direct customer service, accounts support, and/or clerical/administrative support for the department as assigned.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Handles incoming calls to the department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors.
• Registers patients and verifies payer source.
• Follows up on all account claims that have been billed and unpaid
• Reports key statistics for compliance, sales, revenue, cash and patient flow.
• Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing.
• Posts payments every day and reconcile deposits.
• Performs other duties as assigned.
  
  

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.
  
  

Minimum Requirements

• Education - High School diploma or equivalent, OR post high school diploma
• Experience - Two (2) years of customer service experience.
  
  

In Lieu Of

• NA
  
  

Required Certifications, Registrations, Licenses

• NA
  
  

Knowledge, Skills And Abilities

• Proficient computer skills (word processing, spreadsheets, database, data entry)
  
  

Work Shift

Day (United States of America)

Location

Patewood Outpt Ctr/Med Offices

Facility

4003 Equipped For Life

Department

40037402 Orthotics

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.