What are the responsibilities and job description for the Lead Communication Technician position at Prism PSG?
Lead Communication Technician
Full Time
Mid
Engineering
Job Summary:
The Lead Communication Technician serves as the on-site coordinator and is responsible for overseeing the installation, testing, troubleshooting, and maintenance of communication, structured cabling, and low-voltage systems. This role includes supervising field technicians, ensuring high-quality workmanship, coordinating activities with project managers, and ensuring all projects tasks are completed safely, efficiently and on schedule.
Duties/ Responsibilities:
Lead and mentor a team of technicians and apprentices.
Assign daily tasks and ensure efficient workflow.
Train staff on installation standards, safety practices, and use of tools.
Conduct quality-control checks and ensure workmanship meets company and industry standards (TIA/EIA, BICSI, NEC).
Configure and mount network racks, patch panels, cabinets, and cable pathways.
Perform system testing, certification, and documentation.
Install, terminate, and test copper and fiber-optic cabling (Cat5e, Cat6, Cat6A, fiber, coax, etc.).
Interpret blueprints, floor plans, and technical documents.
Communicate with project managers, general contractors, and clients.
Monitor job progress and report updates.
Ensure job materials, equipment, and tools are available on site.
Assist with scheduling, planning, and project forecasting.
Enforce workplace safety standards and OSHA policies.
Maintain accurate logs, test results, and job documentation.
Ensure all work meets relevant codes and industry guidelines.
Perform other duties as assigned.
Qualifications:
3 – 7 years of experience in low-voltage or communications installation.
Minimum 1- 2 years of leadership or supervisory experience.
BICSI certification (e.g., Technician, Installer II) is a plus.
Valid driver’s license; ability to travel to job sites.
Strong knowledge of telecommunications and low-voltage systems.
Ability to lead, teach, and coordinate a team.
Proficiency with testers (Fluke, OTDR), termination tools, and cable routing.
Strong troubleshooting and problem-solving skills.
Ability to read blueprints and technical schematics.
Excellent communication and time-management skills.