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Payer Relations Associate

Prism Medical Products, LLC
Elkin, NC Full Time
POSTED ON 9/19/2025 CLOSED ON 9/29/2025

What are the responsibilities and job description for the Payer Relations Associate position at Prism Medical Products, LLC?

Join us at PRISM for an exciting new career opportunity
Caring Team Environment where YOU matter
If you're looking for a career that…

  • Satisfies your interest in the medical credentialing and contracting field with values centered around patient care
  • Gives you a stable, Monday through Friday schedule
  • Provides unmatched training so you are confident in your ability to help others
  • Offers opportunities to help patients and make a difference in other lives everyday

… then PRISM is the right match for you
Founded in 2006 and headquartered in Elkin, North Carolina, PRISM is a nationwide provider of specialty home medical supplies with a core competency in advanced wound care products. Most recently, Henry Schein, Inc. the world's largest provider of health care solutions to office-based dental and medical practitioners, announced the acquisition of a majority ownership position in Prism Medical Products, LLC (PRISM). PRISM serves a broad and loyal referral network of nationally affiliated and independently operated wound care clinics, as well as specialist practices and clinics in primary care, ostomy, podiatry, rehabilitation and physical therapy, general and plastic surgery, dermatology, and vascular medicine. PRISM enjoys strong referral retention rates as well as high marks for customer satisfaction.

We continue to be a fast-growing home medical supply company that serves our community. Consistently delivering our special recipe of quality and reliable service for all patients, medical facilities, and vendors has made us a unique presence nationwide. We are a valued and trusted health care partner.

A day in the life of a Payer Relations professional:

  • Administrative tasks surrounding the pursuit of credentialing and contracting with government and commercial insurance payers, networks, or other forms of payers.
  • On going completion of payer credentialing and re-credentialing requirements in a comprehensive and timely manner.
  • Effectively establish payers for electronic claim submission and payment receipt.
  • Regularly update and contribute to multiple databases of contracted and non-contracted payers.
  • Maintain provider portal accounts and applicable databases via registration, password resets and problem-solving any login related issues.
  • Assist in problem solving of contracting and claims processing issues through collaboration with internal departments and contracted and non-contracted payers.
  • Support and serve as a resource for all department opportunities to include, but not limited to, health plan data base updates, health plan research and development, and health plan communications.
  • Adhere to company policies and procedures regarding employment, safety and compliance. Resolve any are of non-compliance immediately.
  • Perform other duties as requested by the Payer Relations Coordinator.

What We Offer You

  • A competitive salary
  • A comprehensive list of health benefits options to choose from
  • Employer match to 401k contributions
  • Robust training programs on professional, technical and leadership skills
  • Paid Holidays
  • Paid Time Off
  • Employee Referral Program
  • Education Reimbursement
  • Community outreach opportunities

… and more
Why members of #teamPRISM enjoy working here:
'Prism has a close-knit culture where everyone knows your name and you're not just a number.'

'It's a great family environment and each part of the company works together for the greater good of the patients.'

'Prism is the best company I have ever worked for. I love it here because there are so many growth and development options for me.'

'I learn something new every day and I love the excellent values the company stands behind and upholds to patients and clients every day. BEST PLACE TO WORK'

Find your 'career home' Apply today

Salary : $60,000 - $100,000

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