What are the responsibilities and job description for the Information Technology Program Manager position at Prism IT Global?
About the Role
IT Program Manager–SONET to Nokia SAR
We are seeking a highly skilled IT Program Manager to lead a high-priority critical infrastructure modernization program. In this role, you will oversee the accelerated 6-month deployment strategy, planning, and execution to replace legacy SONET multiplexers with Nokia SAR systems across dozens of utility sites. The ideal candidate will possess deep expertise in utility-grade telecom migrations, ensuring zero downtime for critical protection/control circuits while strictly adhering to public utility regulations and grid safety standards.
Responsibilities
- Fast-Track Program Governance
- Drive an aggressive 6-month program schedule, tracking daily site/circuit migration velocities and critical paths.
- Manage resource allocation across internal technicians, network engineers, and Project Managers.
- Identify, mitigate, and track risks, specifically focusing on supply chain logistics and tight maintenance window constraints.
- Utility Infrastructure & Technical Oversight
- Manage the multi-phased lifecycle of decommissioning legacy SONET rings while maintaining active grid teleprotection circuits.
- Ensure migration designs seamlessly support time-sensitive utility traffic (e.g., SCADA, teleprotection, differential relaying) over IP/MPLS.
- Partner with engineering to validate Nokia SAR configurations for strict timing/synchronization requirements.
- Regulatory & Regulatory Compliance
- Ensure all network changes, asset tracking, and deployment processes comply fully with NERC CIP standards and utility regulations.
Qualifications
- Experience: 8 years of IT/Telecom Program Management experience, with explicit experience managing projects within a Regulated Public Utility environment.
- Migration Expertise: Proven track record of leading fast-paced legacy-to-next-gen migrations (specifically SONET to IP/MPLS or Carrier Ethernet).
- Domain Knowledge: Solid understanding of utility-specific applications, including SCADA protocols, teleprotection, and substation communications.
- Technical Familiarity: Strong conceptual understanding of Nokia SAR hardware portfolios and Nokia NSP (Network Services Platform).
- Certifications: PMP (Project Management Professional) or PgMP certification required.
- Education: Bachelor's degree in Electrical Engineering, Telecommunications, Computer Science, or a related technical field.
Preferred Skills
- Deep familiarity with utility safety protocols and substation physical/cyber security regulations.
- Exceptional problem management skills to handle unexpected connectivity issues during tight, real-time utility maintenance windows.