What are the responsibilities and job description for the Customer Support Professional position at Prioxtel Virtual Solutions?
Work From Home Customer Service Representative
Are you passionate about
helping others? Do you thrive in a remote work environment and want
to make a positive impact from the comfort of your home? We are
looking for dedicated and enthusiastic individuals to join our team
as Work From Home Customer Service Representatives!
About Us:
We are a dynamic company
committed to providing exceptional customer service. Our team is
diverse, inclusive, and dedicated to delivering the best experience
for our clients. We believe in supporting our employees with the
tools and resources they need to succeed.
Requirements
Key Responsibilities:
- Handle inbound customer
inquiries via phone, email, and chat.
- Provide accurate and
timely information to customers regarding products, services,
and policies.
- Resolve customer issues
efficiently and empathetically.
- Maintain detailed
records of customer interactions and transactions.
- Collaborate with team
members and other departments to improve overall customer experience.
Qualifications:
- High school diploma or equivalent.
- Previous customer
service experience is preferred but not required.
- Strong communication
skills, both verbal and written.
- Ability to work
independently and manage time effectively.
- Basic computer skills,
including proficiency with email and chat platforms.
- A quiet and
distraction-free workspace with reliable internet access.
Benefits
Benefits:
- Competitive hourly pay
ranging from $11 to $15 per hour.
- Flexible work schedule
/ Self Scheduling
- Comprehensive client
specific certification program to ensure your success.
- Opportunities for
career growth and advancement.
- Supportive and
inclusive company culture.
Why Join Us?
At our company, we value
our employees and strive to create a positive and supportive
work environment. We offer the flexibility of working from
home, allowing you to balance your professional and personal
life. If you are a motivated individual with a passion for
helping others, we encourage you to apply and become a part of our
growing team!
How to Apply:
Interested candidates are
invited to submit their resume and a brief cover letter explaining
why they would be a great fit for this position.
Join us and make a
difference in the lives of our customers while enjoying the
flexibility and comfort of working from home!
Salary : $11 - $15