What are the responsibilities and job description for the Veterinary Assistant/Receptionist position at PriorityPet Urgent Care?
Company Description
Are you looking for a fulfilling career where you can make a real difference in the lives of pets and their owners? We are excited to announce the brand new Priority Pet Urgent Care state of the art clinic here in Leland, NC!
We’ll be available for urgent care pet needs every day from 12pm – 12 midnight. We are eager and ready to serve the local community and their pets and are currently looking for well-rounded and experienced veterinary assistants to help us achieve our goals!
The Priority Pet Urgent Care mission is committed to providing easy-to-access quality care with a promise to our clients that their pets are our priority. We value teamwork, compassion, and excellence, offering a supportive work environment with opportunities for growth and development.
We look forward to connecting!
To learn more about us, please visit our website at https://prioritypeturgentcare.com
Job Description
Job duties include, but are not limited to:
Provide exceptional patient care through pet restraint, triage of incoming patients, collection and analysis of laboratory samples, diagnostic imaging, nursing care for medical and hospitalized patients with varying degrees of stability, medication administration, surgical preparation and assistance, anesthetic monitoring and management, and clear communication of treatment plans with clients.
This is a dual-role position that also includes veterinary receptionist responsibilities, such as greeting clients and patients, answering phones, checking patients in and out, processing payments, maintaining accurate medical records, and delivering outstanding customer service to create a welcoming experience for every client.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste, and potentially contagious diseases.
Whether you're looking to become an expert in your role or take the next step in your veterinary career, you'll have opportunities to grow through a variety of virtual, hands-on, interactive training and continuing education programs.
Qualifications
We’re looking for:
We offer our staff:
Are you looking for a fulfilling career where you can make a real difference in the lives of pets and their owners? We are excited to announce the brand new Priority Pet Urgent Care state of the art clinic here in Leland, NC!
We’ll be available for urgent care pet needs every day from 12pm – 12 midnight. We are eager and ready to serve the local community and their pets and are currently looking for well-rounded and experienced veterinary assistants to help us achieve our goals!
The Priority Pet Urgent Care mission is committed to providing easy-to-access quality care with a promise to our clients that their pets are our priority. We value teamwork, compassion, and excellence, offering a supportive work environment with opportunities for growth and development.
We look forward to connecting!
To learn more about us, please visit our website at https://prioritypeturgentcare.com
Job Description
Job duties include, but are not limited to:
Provide exceptional patient care through pet restraint, triage of incoming patients, collection and analysis of laboratory samples, diagnostic imaging, nursing care for medical and hospitalized patients with varying degrees of stability, medication administration, surgical preparation and assistance, anesthetic monitoring and management, and clear communication of treatment plans with clients.
This is a dual-role position that also includes veterinary receptionist responsibilities, such as greeting clients and patients, answering phones, checking patients in and out, processing payments, maintaining accurate medical records, and delivering outstanding customer service to create a welcoming experience for every client.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste, and potentially contagious diseases.
Whether you're looking to become an expert in your role or take the next step in your veterinary career, you'll have opportunities to grow through a variety of virtual, hands-on, interactive training and continuing education programs.
Qualifications
We’re looking for:
- Experienced Veterinary Assistant with a minimum of 1 year of veterinary experience preferred.
- Previous veterinary receptionist or client service experience is preferred.
- Compassionate, calm, and team-oriented with a positive attitude.
- Ability to thrive in a fast-paced, urgent care environment while effectively multitasking and prioritizing patient and client needs.
- Must be able to safely and properly restrain pets.
- Strong communication and customer service skills, with the ability to confidently interact with clients in person and over the phone.
- Experience with client check-in/check-out, payment processing, and maintaining accurate medical records is preferred.
- Proficient in sample collection, obtaining medical histories, processing laboratory tests and radiographs, and anesthesia monitoring is a plus.
- Self-starter with a desire to continuously expand your knowledge and advance your veterinary skills.
We offer our staff:
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
- Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
- Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.