What are the responsibilities and job description for the Personal Banker position at PriorityOne Bank?
Company Description PriorityOne Bank is a growing community bank that combines modern financial technology with a friendly, hands-on approach to banking. With branches located along the Highway 49 and I-20 corridor from Hattiesburg to Ridgeland to Morton, each location is empowered with local autonomy to serve customers effectively. The bank offers the sophistication and range of services expected from larger institutions while maintaining small-town values and personalized care. PriorityOne Bank positions itself as a trusted, relationship-focused partner in an increasingly impersonal banking environment, emphasizing that customers are its top priority.
Role Description The Personal Banker is a full-time, on-site position based in Gluckstadt, MS. This role is responsible for assisting customers with opening and managing accounts, processing deposits and withdrawals, and providing guidance on bank products and services. The Personal Banker will handle daily customer interactions, respond to inquiries, resolve basic account issues, and support branch sales goals through cross-selling appropriate financial solutions. The role includes maintaining accurate records, adhering to bank policies and regulatory requirements, and working collaboratively with branch team members to deliver a high-quality customer experience.
Qualifications
Role Description The Personal Banker is a full-time, on-site position based in Gluckstadt, MS. This role is responsible for assisting customers with opening and managing accounts, processing deposits and withdrawals, and providing guidance on bank products and services. The Personal Banker will handle daily customer interactions, respond to inquiries, resolve basic account issues, and support branch sales goals through cross-selling appropriate financial solutions. The role includes maintaining accurate records, adhering to bank policies and regulatory requirements, and working collaboratively with branch team members to deliver a high-quality customer experience.
Qualifications
- Candidates should possess skills in Personal Banking and Opening New Accounts to support customers with their everyday financial needs.
- Candidates should possess skills in Deposits and basic Finance to accurately process transactions and discuss core banking products.
- Candidates should possess strong Customer Service skills to build relationships, handle inquiries professionally, and ensure a positive branch experience.
- Relevant skills such as attention to detail, cash-handling accuracy, and familiarity with banking software and digital tools are beneficial.
- Qualifications such as prior retail banking or financial services experience, a high school diploma or equivalent (associate or bachelor’s degree preferred), and strong communication and problem-solving abilities are desirable.