Settlement Analyst

Job title: Settlement Analyst

Reports to: Settlement Manager

Department: Merchant Except Handling

Location: Alpharetta, GA or Remote

Grade: 12

About Priority: 

Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About the Role:

As a Settlement Analyst you will be responsible for handling daily ACH return files from our sponsor banks. Based on the returns you will process each one according to the return reason code. You will be responsible for completing daily merchant releases and maintaining department email inbox.   

Responsibilities: 

• Work, report and recover daily ACH returns from Sponsor Banks.  
• Work, report and correct daily Merchant Settlement rejects from Back End Platform.  
• Monitor and respond to requests via department email inboxes.  
• Complete daily Reserve and Suspended releases by assigned deadlines.  
• Prepare wire release requests.  
• Assist with daily reconciliation of platforms.  
• Work with accounting to provide detailed reports.  
• Maintain Refund and ETF Adjustment Ledgers.  
• Prepare and maintain third party Collection files.  
• Prepare and maintain monthly Write Off and Residual Recovery Ledger.  
• Other duties as assigned.  

What Success Looks Like:

Success as a Settlement Analyst in a Payment Operations department typically means being dependable, precise, and proactive in ensuring money movement is accurate, timely, and compliant.

• Ensures all daily settlement activities (ACH, wire, card, RTP, internal transfers) are completed on schedule.
• Maintains zero or near-zero error rates in reconciliation and exception handling.
• Quickly identifies and corrects discrepancies before they impact customers or partners.
• Performs daily and periodic reconciliations of settlement accounts, partner reports, and ledger entries.
• Understands how transactions flow through systems and can trace issues end-to-end.

Candidate Requirements:

• Minimum 3 years’ experience in payment processing.  

• Knowledge of Microsoft Office.   

• Strong communication skills both written and verbal.   

• Knowledge of TSYS, First Data systems a plus.  

• Must have the ability to work independently.  

• Ability to multitask, prioritize, and meet deadlines.  

• Strong attention to detail.

Work Environment & Culture:

We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.

Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.

Compensation and Benefits:

Compensation range:  $50,000-53,000
We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.

Financial Wellness

• Bonus programs

• 401(k) match

• Employee Stock Purchase Program (ESPP)

• HSA and FSA options

• Financial wellness resources and employee discount programs

Health & Well-being

• Medical, dental, and vision coverage

• Mental health support for employees and dependents through Lyra Health

• Family planning and women’s health benefits through Carrot

• Gym membership reimbursement and virtual wellness programs (including yoga)

Time Off

• 3 weeks PTO to start, with unlimited PTO after year one

Growth & Development

• Education expense reimbursement

• Leadership development programs

• Certified Payments Professional (CPP) certification support

We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind.

 Traditional Physical Requirements:

• Requires prolonged sitting, standing, bending, stooping and stretching.

• Requires the ability to lift 10 pounds.

• Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.