Program Director

Program Director (Residential Care Programs)

Full-Time Leadership Role Mission-Driven Work

Are you a hands-on leader who builds trust, strengthens teams, and thrives in a field-first environment? This Program Director role oversees a group of residential homes serving adults with intellectual/developmental disabilities and high medical needs. It’s an opportunity to step into a well-supported region with a strong leader, make meaningful change, and directly impact the quality of life for individuals who depend on consistent, compassionate care.

This position offers a mix of autonomy, professional growth, and daily connection with staff and residents—ideal for someone who leads by presence, builds relationships naturally, and loves operational problem-solving.

Why This Role Is a Great Opportunity

• Strong leadership support — You’ll partner closely with an experienced Regional Director who values communication, teamwork, and field engagement.
• A chance to stabilize and elevate a region — Staff are eager for a consistent, communicative leader after prior turnover.
• Impact that’s visible and meaningful — When homes are running well, staff feel supported, and residents thrive—you’ll see the results firsthand.
• Leadership autonomy — You’ll supervise 6–7 Care Team Managers and shape the culture, expectations, and performance of the homes you lead.
• Competitive compensation — $65,000–$85,000, depending on experience.

What You’ll Do

This is a field-first leadership role, not a desk job. You will spend regular time in each home, supporting managers, ensuring compliance, and building rapport with staff and residents.

Operational & Compliance Leadership

• Oversee 6–7 adult foster care (AFC) homes, ensuring safety, stability, and regulatory readiness.
• Ensure documentation, MAR/EMAR, personal care logs, and incident reports are accurate and timely.
• Complete routine audits, support licensing reviews, and address corrective action plans.
• Maintain strong standards for the “Five Diamonds” internal performance metrics.

Team Development & Staffing

• Supervise Care Team Managers; ensure they feel supported, coached, and accountable.
• Strengthen staffing pipelines, orientation, training compliance, and daily operational routines.
• Foster a culture where team members feel comfortable coming to you to solve problems proactively.

Resident Support & Program Quality

• Ensure individuals receive proper medical care, personal care, and skill-building opportunities.
• Work closely with homes serving individuals with high medical needs and those with IDD and mild behavioral histories.
• Build trust with residents through presence, consistency, and genuine compassion.

Financial & Operational Performance

• Monitor census, budgets, staffing patterns, overtime, and EBITDA targets.
• Ensure Care Team Managers understand the financial drivers of their homes.
• Lead monthly staff meetings and maintain strong communication with regional leadership, HR, and compliance.

What Makes Someone Successful Here

This position is ideal for someone who embodies:

• Accountability & follow-through — You do what you say you’ll do and keep others on track.
• Calm, steady leadership — You bring stability, build trust, and stay composed under pressure.
• Field-first mindset — You show up in the homes regularly; you lead by example.
• Strong communication — Transparent, proactive communication with managers and leadership is essential.
• Operational know-how — You understand the day-to-day work in residential care and can support managers in the details.

Qualifications

• Bachelor’s degree in a human services–related field preferred
• At least 2 years of supervisory/management experience in a residential or healthcare environment
• Familiarity with AFC licensing or residential care regulations strongly preferred
• Strong communication, documentation, and organizational skills
• Valid driver’s license and ability to travel between assigned homes
• Comfortable working in environments that may include high medical acuity or mild behavioral challenges

Work Environment

• Full-time, field-based role with regular travel between residential homes
• Requires an active presence in homes (not remote or office-based)
• Requires ability to perform inspections, support staff, assist with training, and occasionally participate in direct-care tasks

Compensation

$65,000–$85,000 annually, based on experience and qualifications.

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• This role work with I/DD- do you have experience with this? If so, how many years?
• This is NOT AN IT ROLE. Please DO NOT apply if you're looking for a role in IT.

Location:

• Jackson, MI 49202 (Preferred)

Work Location: In person

Salary : $65,000 - $85,000