What are the responsibilities and job description for the Receptionist / Front Desk Associate position at Printing Connection, Inc.?
Job SummaryWe are seeking a reliable and customer-focused Receptionist / Front Desk Associate to join our team. This position is the first point of contact for our customers and plays an important role in keeping daily operations running smoothly in a busy print/production environment.ResponsibilitiesAnswer and route incoming phone calls professionallyRespond to customer emails in a timely and courteous mannerAssist customers at the front counter with job pickups, copies, and basic requestsAccept and process customer payments accurately (cash, credit/debit, and invoices)Box completed jobs or pick up or shipping and assist with basic bindery workFile completed jobs accurately and maintain organized recordsWork closely with production staff to ensure smooth workflowPerform other general office or production support tasks as neededQualifications & SkillsPrevious customer service or receptionist experience preferredComfortable handling payments and basic point-of-sale transactionsStrong customer service and communication skillsBasic computer skills (email, data entry)Ability to learn and operate office equipment such as copiers and bindery toolsStrong organization and attention to detailProfessional demeanor and positive attitudeAbility to multitask in a fast-paced environmentOn-the-job training providedPhysical RequirementsAbility to stand for extended periodsAbility to lift up to 30 lbs (paper boxes, completed jobs)Ability to perform repetitive tasks such as filing, copying, and boxing
Salary : $18