What are the responsibilities and job description for the Front Desk Receptionist position at PRINT SHACK OF THE NATURE COAST?
Who We Are:
We’re a locally owned print shop operating in a fast-moving, hands-on environment. As a small, family-run business, every team member plays an important role in keeping daily operations running smoothly. We’re looking for someone dependable, detail-oriented, and comfortable working in a busy setting.
Position Overview:
This role is ideal for someone who enjoys working directly with customers while also handling administrative and production support tasks. You’ll be the first point of contact for clients and help guide projects from start to finish.
Key Duties:
- Manage incoming calls and assist walk-in customers with orders and questions
- Prepare customer invoices and transactions using QuickBooks
- Communicate with clients through email using Outlook
- Use Canva, Microsoft Office, and Adobe programs for basic design and file handling
- Help customers determine the best printing options for their needs
- Perform paper printing tasks and inspect finished products for accuracy and quality
- Coordinate and submit jobs into production workflow
- Follow up with customers regarding order status and pickups
What We’re Looking For:
- Comfortable using computers and learning new software systems
- Strong interpersonal skills with a focus on customer satisfaction
- Ability to stay organized and handle multiple tasks at once
- Good judgment, attention to detail, and a proactive mindset
- Prior experience in customer service, admin work, or printing is required
- Must be 18 or older
- Must be able to lift up to 50 lbs.
Work Environment:
This is a high-volume workplace that can be fast-paced and demanding at times. We value teamwork, reliability, and a willingness to jump in wherever needed.
Benefits & Perks:
- Steady full-time hours
- Supportive, team-focused environment
- On-the-job training
- Opportunity to grow with the business
How to Apply:
Submit your resume along with a short introduction about your experience and availability.
Pay: From $16.00 per hour
Expected hours: 40.0 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $16