What are the responsibilities and job description for the Inside Sales Associate position at Print Image Solutions, Inc.?
Company Description Print Image Solutions, founded in 2012 in Omaha, Nebraska, is a locally owned business focused on personalized customer service for printing, repair, and supply needs. The company operates offices in Omaha, NE and Springfield, MO, and serves clients in the Kansas City area. Print Image Solutions helps organizations reduce printing costs and streamline control through a single point of service for equipment, maintenance, and supplies. Its managed print services provide transparent insight into print usage and costs, including programs designed to significantly lower cost per page. The company offers a broad range of printers, copiers, and supplies, supporting both new and refurbished equipment to fit diverse business requirements.
Role Description This is a full-time, on-site Inside Sales Associate role based in Omaha, NE. The Inside Sales Associate will handle outbound calls and emails to both prospective clients and existing clients who have been inactive. Responsibilities include qualifying and nurturing leads, preparing quotes, and maintaining accurate customer records in the CRM system. The role involves collaborating with the Account Executives and assisting with the steps in the sales process while maintaining ongoing customer satisfaction. The Inside Sales Associate will also follow up on managed print service opportunities, support account growth, and contribute to sales targets through proactive outreach and relationship building.
Qualifications
- Candidates should possess Inside Sales and Lead Generation skills to handle inquiries, identify opportunities, and drive new business.
- Candidates should possess Customer Service and Customer Satisfaction skills to build rapport, resolve issues, and deliver a positive client experience.
- Candidates should possess Account Management skills to maintain relationships, manage renewals, and support ongoing service needs.
- Strong verbal and written communication abilities, including phone and email communication, are required.
- Comfort working with CRM or sales management software and basic office applications (e.g., spreadsheets, word processing) is preferred.
- Ability to work on-site in Omaha, NE, manage time effectively, and have great organizational skills.
- Prior experience in B2B sales, office equipment, or managed print services is a plus, but candidates with transferrable sales or customer support experience are encouraged to apply.
If you are interested and would like to find out more information about this opportunity, please email Wendy Ward at wward@printimagesolutions.com.