What are the responsibilities and job description for the Front Desk Supervisor position at PRINE Health?
PRINE Health is seeking a Front Desk Supervisor who will oversee office administration and procedures to ensure efficiency, organization, and safety. Responsibilities include managing communication protocols, streamlining administrative processes, and handling inventory. The role also involves greeting patients, scheduling appointments, verifying insurance, collecting payments, answering phones, maintaining medical records, and providing general administrative support. Strong customer service skills are essential.
uties and Responsibilities:
- Greet patients and visitors in a professional, friendly manner.
- Answer incoming calls and provide accurate information to callers.
- Schedule patient appointments and update patient information in the system.
- Collect and record patient payments.
- Verify insurance coverage and eligibility.
- Maintain a clean, organized, and welcoming reception area.
- Serve as a liaison between doctors and patients, ensuring clear and effective communication.
- Effectively problem-solve front desk issues in collaboration with team members.
- Oversee and maintain accurate inventory levels by regularly reviewing, ordering, and organizing office supplies.
Key Skills and Competencies:
- Strong communication and problem-solving skills
- Excellent organization and attention to detail
- Ability to delegate and take initiative
- Integrity, adaptability, and teamwork
- Experience with staffing, talent development, and coaching staff
Additional Qualities:
We are seeking an energetic professional who is comfortable wearing multiple hats. The ideal candidate is well-organized, flexible, and thrives in the fast-paced environment of a busy medical practice.
We are looking for an energetic professional who doesn’t mind wearing multiple hats. Candidate should be well organized, flexible and enjoy the administrative challenges of supporting a busy medical office practice.
Past experience in a Vascular practice is strongly preferred.
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $24 - $27