What are the responsibilities and job description for the IT Technical Engineer-Advisor Website Services (Entry-level, Hybrid) position at Principal Financial Group?
What You'll Do:
Working closely with Advisors, staff and other business partners requires excellent communication, analytical, and problem-solving skills. Maintaining high levels of service by assisting business partners cases/calls/requests. Tech aptitude is good but more about organization, strong problem-solving and big picture/conceptual skills, communication and service.
Who You Are:
Work Authorization/Sponsorship
Investment Code of Ethics
Experience Principal
Principal is an Equal Opportunity Employer
We are looking for an Infrastructure Engineer I to join our Advisor Website Services team. You will work closely with business partners on issues related to our Advisor Website and other digital experiences.
Working closely with Advisors, staff and other business partners requires excellent communication, analytical, and problem-solving skills. Maintaining high levels of service by assisting business partners cases/calls/requests. Tech aptitude is good but more about organization, strong problem-solving and big picture/conceptual skills, communication and service.
- With guidance, learn, understand and support Principal systems and web applications to provide top service to our business partners. Understand how systems integrate with each other. Focus on growing as an engineer, learning existing tools, resources and processes.
- Ability to effectively deliver information in an understandable/appropriate manner between customers and engineers to resolve web and/or data related issues.
- Ability to own processes/issues and see them through to resolution which could include researching and recommending solutions for web and/or data issues.
- Begin gaining understanding of services team is accountable to maintain. Be eager to provide input to team as working on web and/or data related topics.
- Stay current and engaged on industry trends.
- Perform other job-related duties of special projects as required.
Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years.
As Principal continues to modernize its systems, this role will offer you an exciting opportunity to build solutions that will directly impact our long-term strategy and tech stack, all while ensuring that our products are robust, scalable, and secure!
Who You Are:
- Bachelor's degree (preference in a computer science, technology, engineering or math-related field) or equivalent experience
- Basic planning, organizational, problem-solving, analytical, decision-making and communication skills required
- Must be able to maintain a high degree of accuracy and confidentiality
- Must have the desire and ability to learn new technology and continuously grow
- Ability to work on cross-functional teams and collaborate with both IT and non-IT partners
- Must be able to work with people at all levels and demonstrate the ability to understand and embrace change
- Some travel may be required, including overnight stays
- May be required to provide on-call support
Skills That Will Help You Stand Out
- Knowledge of insurance and financial services products preferred
- Demonstrated leadership abilities preferred
- Strong time management skills preferred
Work Environment
This role is located in Des Moines and offers in-office, hybrid (blending at least three office days in a typical workweek) work arrangement. During the training period the role will be in the office 5 days/week. Hours covered are 7:30 a.m. to 5:00 p.m. CT.
Work Authorization/Sponsorship
At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.)
Nonimmigrant Workers and Green Card for Employment-Based Immigrants
Investment Code of Ethics
For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF): 8/29/2025 Latest Post Date: Careers - US: 9/2/2025Salary : $54,000 - $73,000
