Marketing Client Services & Project Manager

Princeton Theological Seminary is hiring a Marketing Client Services & Project Manager to

oversee the intake, organization, and execution of marketing and communications projects.

Reporting to the Vice President for Marketing and Communications, this role is responsible for

managing project workflows, liaising with internal clients, and ensuring that marketing

operations run smoothly. The successful candidate will be highly organized, detail-oriented, and

adept at managing multiple projects simultaneously.

ESSENTIAL FUNCTIONS:

Project Intake and Client Management

• Serve as the primary point of contact for marketing project intake

and client communications. Schedule meetings as needed with

appropriate stakeholders to ensure successful project kick-off and

completion.

• Distribute intake forms to generate requests. Follow up with

clients as needed to properly catalog requests in appropriate project

management dashboards.

• Route all drafts of projects to clients for review and approval,

cataloging all requested changes and edits in project management

dashboard.

• Regularly update clients on project progress and manage client

expectations appropriately.

• Build relationships with key stakeholders and manage

expectations.

• Ensure that projects adhere to established quality standards and

guidelines.

35 %

Workflow and Task Management

• Create and manage project tasks and timelines using

monday.com. Accurately input all project specs, due dates, and other

key milestones.

• Work closely with designers, writers, and strategists to ensure

timely and accurate project completion.

• Collaborate with designers, clients, and approved Seminary

vendors to ensure brand standards are adhered to across all print,

digital, merchandise, and promotional item projects.

• Clearly communicate client edits and adjustments within project

management dashboard and via follow-up meetings as necessary.

35%

• Track project milestones, deadlines, and deliverables, addressing

bottlenecks as needed and following up with internal colleagues

through consistent and clear communication.

• Identify, assess, and mitigate potential projects risks proactively.

• Spearhead regular workflow assessment in collaboration with

colleagues. Suggest and implement optimizations as

needed/requested.

Financial and Operational Support

• Process and track marketing invoices, ensuring budget alignment

and timely payments.

• Coordinate with marketing team to obtain and manage

documentation for monthly pcard statement reconciling.

• Support department in managing relationships with Seminary

approved vendors for promotional items and merchandise.

• Identify areas for improvement within project management

practices and implement changes to enhance efficiency.

• Collecting and analyzing project data to generate reports on key

performance indicators (KPIs) and provide insights to stakeholders.

• Support strategic planning and priorities for marketing office.

30%

Total 100% time

OTHER FUNCTIONS: Serves as requested on committees and task forces. Recommends new

software/workflows/platforms to meet departmental and Seminary needs.

QUALIFICATIONS

CREDENTIALS REQUIRED:

• Bachelor’s degree in Marketing, Communications, Business, or related field.

• 3 years of project management experience, preferably in a marketing or

communications setting.

• Excellent communication and interpersonal skills to collaborate with diverse

teams.

• Proficiency in project management tools and software (monday.com preferred).

• Strong organizational and time-management skills with a keen attention to detail.

• Ability to handle multiple priorities and problem-solve in a fast-paced

environment.

PREFERRED QUALIFICATIONS AND SKILLS:

1. Timeliness

a. Reports to work and completes scheduled activities on time.

b. Provides clear, articulate, and accurate written and verbal communications

promptly.

2. Professionalism

a. Clearly and courteously communicates through email, meetings, and

phone conversations.

b. Maintains composure, remains task-focused, and fosters effective

coworker relationships.

c. Demonstrates understanding and commitment to the Seminary’s mission

and goals.

d. Exhibits knowledge of Marketing and Communication team functions and

identifies resources for further information.

e. Conducts oneself ethically, promoting respect and dignity for others.

3. Service

a. Adapts to changing work demands and the needs of constituents and

coworkers.

b. Is accessible, friendly, and responsive to constituents and coworkers.

c. Provides accurate information to meet client and coworker needs.

d. Prioritizes and schedules work to balance user requirements and team

resources, ensuring efficient project management and service delivery.

e. Proactively identifies and address ways to optimize departmental

efficiency and workflow.

PHYSICAL / ENVIRONMENTAL DEMANDS:

This description reflects essential functions of the position, it does not restrict tasks that may be

assigned or changed at any time.

Prepared by: Linda Romano Date: 6/20/2025