Client Operations Specialist

Client Operations Specialist

Salary: $60,000-$90,000 annually, plus performance bonus

Benefits: Excellent benefits package, career growth opportunities, and a collaborative, high-performance culture

Location: Salt Lake City, UT | Applicants must live in Utah

We’re a fast-growing transportation services company helping some of the nation’s top fleets save money, stay compliant, and maximize uptime. Through expert support, managed services, and proprietary technology, we deliver meaningful value and peace of mind to our clients.

We’re a small but ambitious team that values collaboration, accountability, autonomy, and excellence. We care about our people, support each other’s growth, and take pride in doing great work.

About the Role

We’re looking for a detail-oriented, motivated professional who thrives in a fast-paced environment and enjoys delivering an exceptional client experience. You’ll play an important role in executing critical client projects while supporting their day-to-day operational needs.

Key Responsibilities

• Transaction Support: Coordinate client projects involving vehicle registration, permitting, and licensing, ensuring work is completed accurately, efficiently, and on time.
• Reporting & Analytics: Use Excel formulas and functions to analyze data, create reports, track trucks, and monitor processes.
• Client Communication: Serve as a key client contact, providing clear communication, setting expectations, and following through to ensure a positive experience.
• Process Improvement: Identify opportunities to improve workflows, increase efficiency, and make day-to-day operations smoother.

About You

You’re an organized, articulate, and detail-driven professional who takes ownership of your work and thrives in a dynamic, team-oriented environment. You may come from a background in client service, project coordination, operations, or a similar role.

You Bring

• Adaptability and a willingness to learn new systems and processes
• Strong Excel skills, including formulas, functions, and data reporting
• Exceptional attention to detail, organization, and accuracy
• Clear, confident communication skills and comfort working directly with clients
• A track record of high performance and a proactive, accountable approach to your work

Why Join Us?

This is an opportunity to grow with a rapidly scaling company where your work has a direct impact. You’ll have meaningful responsibilities, opportunities to develop your skills, and the chance to build a career on a team that values initiative, collaboration, and excellence.