Human Services Caseworker

Do you have a passion for supporting individuals experiencing homelessness and helping them move toward independence and self-sufficiency? If so, consider joining our team. The Prince William County Department of Social Services, Homeless Services Division, is seeking a motivated Human Services Caseworker to support Human Services Managers in reducing homelessness and assisting individuals in securing safe, stable housing.

The ideal candidate will have experience working with at-risk populations in a human-services environment and a demonstrated ability to address and overcome barriers faced by individuals experiencing homelessness. This role requires a positive, solutions-oriented approach, the ability to manage multiple priorities, and a strong working knowledge of community-based resources.

About This Role: 

This role is primarily responsible for providing case management services to participants residing at the 24/7 Ferlazzo Emergency Shelter, ensuring services are delivered in a safe and effective manner.  This position reports to the Senior Human Services Caseworker and is responsible for completing intake documentation, conducting initial assessments, developing housing plans, and referring participants to appropriate social services programs and community agencies.

In this role, you will have the opportunity to make a meaningful impact while supporting positive, lasting change in the lives of those you serve.  This position requires a high level of responsibility and the ability to work independently with minimal supervision, while also working effectively in a team-based environment. Candidates must demonstrate strong management and organizational skills, effective interpersonal, written, and verbal communication skills, including the ability to present cases to an interdisciplinary team, and a solid understanding of homeless populations and the complex challenges they face.  

Minimum Requirements: 

High school diploma or G.E.D. and 5 years of experience in a human services or social services-related field.

Preferences: 

Bachelor’s degree in social work, human services, or a related field

Two or more years of experience in the following areas:

• Working directly with homeless individuals in an emergency homeless shelter setting
• Collaborating with community-based partners that support homeless populations

• Providing housing-focused case management services to individuals facing homelessness to include developing, maintaining, and documenting case records using unique identifiers, including assessments, case notes, and required data systems (e.g., MARS)  

• Preparing, monitoring, and evaluating individualized service plans
• Identifying crisis situations and making referrals to appropriate staff
• Bilingual English/Spanish

3 or more years of total case management experience to include the development of housing plans using SMART goals and objectives

Working knowledge of community-based resources and service systems relevant to homelessness and housing stability

Special Requirements: 

• Resource/foster parents for youth in the Prince William foster care program may not be employed by the Prince William Department of Social Services. Resource/foster parents for youth from other localities are welcome to apply.
• All DSS staff are required to provide emergency human services work, including staffing emergency shelters in the event of a community disaster. 
• Candidates must pass criminal history, child protective services, and DMV background checks.  
• Must possess a valid driver’s license and be eligible to drive for work.

Work Schedule: 

37.5 hours per week flexible schedule, Monday to Friday 8:00 a.m. - 4:00 p.m.   One teleworking day per week. Telework eligibility is subject to change as business needs warrant; there is no future guarantee of teleworking.

Hiring Salary Range: $70,921.50 to $97,968.00

Salary : $70,922 - $125,015