Manager Fulfillment

Discover a more connected career

Prince Telecom is seeking a Fulfillment Manager responsible for managing all operations of our Fulfillment Team in accordance with the customer and industry specifications, within the Charlotte, NC market.

Job Type: Full-Time (W2)

Location: Charlotte, NC

Salary Range: $70,000 - $80,000

Connecting You To Great Benefits

• Company issued equipment (Laptop, phone, etc...)
• Weekly Paychecks
• Growth Opportunities
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!
  
  

What You’ll Do

• Manage all operations to ensure everything is completed in accordance with customer and industry specifications.
• Ensuring that all employees working on the project are working safely and productively.
• Provide OTJ training for employees working on the project under your direction on installation practices and methods to ensure a safe and productive work environment.
• Hire, train, supervise, discipline, evaluate field technicians, supervisors, office support personnel, and warehouse functions.
• Ensure and maintain all MSO and company quality control and safety requirements.
• Identify performance issues and recommend and implement corrective action.
• Assign daily production to in-house and subcontract technicians.
• Requisition, assign and track materials needed for the daily operations.
• Perform audits of construction operations to ensure work is being completed in compliance with project specifications and monitor safe work practices.
• Resolve complaints with property owners in areas where our personnel are working.
• Review daily production reports, material usage sheets, keep track of work hours, complete and maintain accurate records of work performed.
• Reconcile all issued parts and materials on a daily basis to ensure accurate material usage counts.
• Verify submitted Daily Production Reports for accuracy and approve recorded production for billing purposes.
• Complete Weekly Report which summarizes all operational concerns i.e. converter.
  
  

What You’ll Need

• Must be 18 years of age or older
• 3 years management experience in the cable installation space.
• Excellent customer service skills.
• Excellent oral and written communications skills.
• Must possess a valid driver’s license (class "C" minimum).
• Capable of working in all temperatures, climates, and weather conditions.
• Experience in CATV installation field and prior supervisory experience in the CATV or related field.
• Must live within one hour of Charlotte, NC.
• Must be able to work in the United States for this company without sponsorship.
  
  

Why grow your career with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.