What are the responsibilities and job description for the Transit Operator position at Prince George's County, MD Government?
Nature and Variety of Work
Come join our team!
Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.
The Prince George’s County Department of Public Works & Transportation (DPW&T) is currently seeking qualified applicants to fill a Transit Operator (Transit Operator A), Grade A11 position, in the Office of Transportation.
About the Position
This is entry level skilled craft position whereby the incumbent operates commercial passenger vehicles, multi-passenger vans, and ancillary equipment (wheelchair lift, two-way radio) for the purpose of transporting customers with special needs (senior citizens, person with disabilities) to assigned destinations. Para-transit routes are primarily followed; however fixed routes may be assigned if necessary. The incumbent is evaluated based on the safe and efficient operation of vehicles as relates to the transport of passengers and the quality of services provided to customers. The incumbent must demonstrate a professional, pleasant, courteous, and helpful demeanor towards the public at all times and must be able to maintain composure in stressful situations. Work is performed outdoors in varying weather conditions with exposure to the elements. Incumbent must be physically able to repetitively lift and carry at least 50lbs on a regular basis and must wear and maintain a uniform and\safety equipment. Incumbent is required to sit; stand; walk; use hands and finger, handle and feel objects, tools and controls; reach with hands and arms; climb stairs; balance and stoop, kneel, crouch or crawl. Ability to operate light to heavy duty county vehicles in excess of 26,000 pounds. DPW&T employees are considered "Essential" and are required to participate in the Department's Snow and Ice Control Program, during natural and man-made disasters, and during special operations/activities as assigned. Essential employees are expected to report for work or remain at work when other employees are granted Administrative Leave.
About the Agency
The Department of Public Works and Transportation (DPW&T) is responsible for nearly 2,000 miles of County-maintained roadways that range from rural to urban classifications. The transportation infrastructure includes 900 bridges, as well as shoulders, sidewalks, curbs/gutters, stormwater management facilities, driveway aprons and nearly 3,000 acres of grassy area - all of which are maintained by staff of the Department. DPW&T’s workforce keeps the County’s various services moving by performing a myriad of activities which include removing snow and ice from County-maintained roadways, upgrading traffic signals, installing streetlights, clearing fallen trees, unclogging drainage inlets and maintaining stormwater management facilities, as well as performing roadway repairs ranging from potholes and sidewalk trip hazards to bridge repairs and resurfacing projects and more.
Examples of Work
- Operate passenger vehicles in a safe manner, complying with Motor Vehicle and Transit Local, State, and Federal regulations
- Conduct routine bus and van inspections of assigned vehicle before/after use according to safety and operating procedures
- Maintain communication by radio with Dispatch and Transit Service Coordinators to report transit vehicle breakdowns, accidents, interruptions in service or other information vital to maintaining efficient transit operations
- Provide customer service and courteous interaction with passengers by responding to inquiries about schedules, routes, fares, connections to other routes and services, ridership promotions and transit service policies
- Assist passengers boarding/disembarking when necessary
- Assist with securing disabled wheelchair patrons
- Perform daily service/maintenance and maintains the cleanliness of vehicle exterior/interior throughout the shift
- Participate as an Essential employee in the Department's Snow and Ice Control Program and other emergency or special activities
- Perform other tasks and duties assigned, which may not be specifically listed in the position description; however, are within the general occupational category and responsibility level typically associated with the employee's class of work.
Qualifications
Minimum Qualifications:
- Graduation from high school or a GED equivalency
- One (1) year of transit operation experience with direct customer service experience
- A valid Class B commercial driver's license (CDL) with passenger airbrake or mandatory endorsements
An equivalent combination of experience, training or education which provides the required knowledges, skills and abilities may be accepted.
EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION
Additional Information
Job Location: Forestville, MD
Conditions of Employment: Upon selection, the candidate must:
- Meet all training and performance standards and demonstrate proficiency as required by the agency.
- Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
- Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
- Be willing to participate as an "Essential" employee in the Department's Snow and Ice Control Program and other emergency, or special activities as assigned.
- Submit a current Motor Vehicle Administration driving record.
- Possess, maintain, and submit a copy of Class "B" Commercial Driver's License (CDL) with air-brake and passenger endorsement together with a current DOT physical certification card.
ONLY ONLINE APPLICATIONS WILL BE ACCEPTED
Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.
INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.
Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace
General Plan Information:
The Prince George’s County benefits plan year is from January 1 to December 31.
A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse.
Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.
The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).
New employees must enroll in the County’s health benefit plans within thirty (30) days of the hire date.
The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire.
After enrolling in the County’s benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).
Employee Benefits
Prince George’s County is proud to offer employees an attractive and comprehensive benefits program, including the following:
For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits
Prince George’s County is proud to offer employees an attractive and comprehensive benefits program, including the following:
- Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 hours, per week)
- Group Term Life Insurance
- Long & Short-Term Disability
- Flexible Spending Accounts
- Dependent Care Assistance Program
- Health Care Flexible Spending Account
- Paid Leave (Annual, Personal, & Sick)
- 13 Paid Holidays
- Retirement Benefits
- Defined Benefit Pension Plan
- Employer Contribution Rate-11.71%
- Supplemental Pension Plan
- Employee Contribution Rate (Pre-Tax)-3.48%
- 457(b)
- 403(b)
- Defined Benefit Pension Plan
- Employee Discounts
- Employee Assistance Program
- Voluntary Benefits
- Critical Illness
- Whole Life Insurance
- Accident Insurance
- Legal Services
For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits