What are the responsibilities and job description for the Information Technology Officer (ITO) position at Prince George's County, MD Government?
Nature and Variety of Work
Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.
The Prince George’s County Office of Information Technology is currently seeking qualified applicants to fill an Information Technology Officer, (Administrative Specialist 4G) grade G35 position, in the Enterprise Architecture Division.
About the Position
The Information Technology Officer (ITO) serves as a senior executive responsible for leading the strategic direction, development, and implementation of technology solutions across the county. The ITO ensures that technology initiatives align with business goals, modernize infrastructure, improve service delivery, and enhance cybersecurity and data governance. The CTO is a key member of the Office of Information Technology (OIT) leadership team and collaborates with other executives, department heads, and external partners to drive innovation and operational excellence. Assignments are characteristically of a sensitive nature, frequently involving shifting priorities and significant local, state and/or federal policies and guidelines. General supervision is provided by the Director/CIO. Work is evaluated based on the way assignments are resolved.
About the Agency
Examples of Work
- Provide strategic leadership in the design and management of enterprise architecture, infrastructure, and systems integration.
- Direct the evaluation and implementation of emerging technologies to improve efficiency and service delivery.
- Cultivate effective collaboration between various county agencies to ensure seamless integration of digital initiatives and data and maximize overall delivery of IT capabilities.
- Analyze the cost, risk, and value of information technology to advise the CIO and make recommendations.
- Develop and maintain a comprehensive IT strategy aligned with county-wide goals and update it annually.
- Demonstrate measurable progress in executing strategic initiatives within established timelines and budgets.
- Ensure that the systems and resources necessary to support IT operations and objectives are performing as required.
- Directly oversee managing projects and IT operations, the Digital Government, Infrastructure, ERP and Data Center divisions for performance effectiveness, service quality, and operational efficiency.
- Define and track key performance indicators (KPIs) related to goals to ensure progress towards measurable OIT and County priorities.
- Conduct regular meetings with Associate Directors and Managers for collaboration between functions and services and identifies training programs, which would enhance subordinate’s job performance.
- Supervise senior IT managers and ensure performance standards and project milestones are met. Supervisory responsibilities performed in accordance with County policy and Administrative Procedures coordinating with the OIT HRL, and managers.
- Develop performance standards and goals that reflect employee assignments and ensure alignment with county priorities and agency objectives.
- Prepare and conduct annual performance evaluations. Evaluations are conducted in a manner that promotes positive employee participation and motivates employee performance.
- Administrative Assist CIO in overall management of the Department.
- Participate in development of the agency’s technology vision and strategic plan in collaboration with the OIT leadership team, and in regular communications with agencies, stakeholders and users.
- Participate in various OIT forums including the IT Coordinators, meetings and other events.
- Perform other duties as assigned, consistent with the specifications for this position, including any work in OIT or for agencies or County Administration requiring OIT management involvement.
- Stay abreast of innovations and best practices in IT, AI and data.
- Stay informed of applicable Federal, State, and County governing policies and statutes.
- Attend training and development activities to increase knowledge and competencies.
Qualifications
Minimum Qualifications
- Master's Degree from an accredited College or University in Business Administration, Public Administration, or a closely related field.
- Four (4) years of progressively responsible experience in governmental activities involving technology initiatives that align with business goals, modernizing infrastructure, improving service delivery, and enhancing cybersecurity and data governance; including at least four (4) years in an official supervisory capacity.
Please note there is no equivalency for official supervisory experience.
EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.
Additional Information
- Meet all training and performance standards and demonstrate proficiency as required by the agency.
- Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
- Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
- Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.
ONLY ONLINE APPLICATIONS WILL BE ACCEPTED
Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.
INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.
Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace
General Plan Information:
New employees must enroll in the County’s health benefit plans within thirty (30) days of the hire date.
Prince George’s County is proud to offer employees an attractive and comprehensive benefits program, including the following:
- Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 hours, per week)
- Group Term Life Insurance
- Long & Short-Term Disability
- Flexible Spending Accounts
- Dependent Care Assistance Program
- Health Care Flexible Spending Account
- Paid Leave (Annual, Personal, & Sick)
- 13 Paid Holidays
- Retirement Benefits
- Defined Benefit Pension Plan
- Employer Contribution Rate-11.71%
- Supplemental Pension Plan
- Employee Contribution Rate (Pre-Tax)-3.48%
- 457(b)
- 403(b)
- Defined Benefit Pension Plan
- Employee Discounts
- Employee Assistance Program
- Voluntary Benefits
- Critical Illness
- Whole Life Insurance
- Accident Insurance
- Legal Services
For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits
