What are the responsibilities and job description for the Administrative Aide IV position at Prince George's County, MD Government?
Nature and Variety of Work
The Prince George's County Fire/EMS Department is currently seeking applicants to fill an Administrative Aide IV (Administrative Aide 4H) position, grade H19, in the Office of the Fire Chief.
About the Position
Prince George’s County Fire/EMS Department is seeking an Administrative Aide IV to support operations within the Office of the Fire Chief. This senior level role performs advanced administrative and secretarial duties for the Emergency Services Command. Key responsibilities include managing a wide range of administrative tasks, relieving management officials of significant administrative details, and interfacing with internal and external customers to receive, document, and respond to inquiries.
The incumbent is entrusted with handling highly sensitive and confidential information and must exercise good judgment and discretion while maintaining the security of this information. This position contributes directly to the smooth functioning of the Emergency Services Command and ensures that leadership can focus on critical operational priorities.
About the Agency
The mission of the Prince George’s County Fire and Emergency Medical Services (EMS) Department is to serve our communities with excellence by providing the highest quality of risk reduction, fire suppression, rescue, emergency medical, and all-hazards response services to enhance the quality of life in Prince George’s County.
Examples of Work
- Provide comprehensive administrative support to the Fire Chief, Executive Officer, and Deputy Fire Chief to ensure the efficient operation of the office.
- Conduct research through file reviews and telephone inquiries to gather data for the preparation of letters, memorandums, and reports.
- Review, prioritize, and distribute assignments for appropriate action; screen telephone calls; greet and assist visitors; maintain awareness of daily activities to address information requests effectively.
- Draft and prepare reports, presentations, and correspondence in alignment with departmental guidelines and established procedures.
- Coordinate travel and training arrangements for Command staff prior to presenting to the Department’s Fiscal Affairs Division for Fire Chief approval.
- Attend meetings as needed and accurately transcribe minutes for the Deputy Fire Chief.
- Communicate professionally with other Commands, internal departments, and external stakeholders on behalf of the Emergency Services Command (ESC).
- Maintain and update lists of Fire/EMS Department personnel and stations, Fire Service organizations and committees, and government officials at the Federal, State, and County levels. Make appropriate notification of changes in employment assignments.
- Enter Expenditure Request Forms (ERFs) into SharePoint for approval and promptly notify requestors to ensure smooth processing of orders.
- Maintain the ESC SharePoint site pages and update as needed.
- Assist with special projects as assigned by the Emergency Services Command and the Office of the Fire Chief as needed.
- Provide administrative level support to the UKG Telestaff-Workforce Management site.
Qualifications
Minimum Qualifications
Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:
- Associates degree from an accredited college or university in Business Administration or Secretarial Science.
- Successful completion of probationary period of nine (9) months at the Administrative Aide III level within Prince George's County Government OR two (2) years of advanced diverse and/or technical clerical experience which involved working with the public, office management and operational details, with some lead or supervisory experience.
Preferred Qualifications
Highly qualified candidates may also demonstrate the preferred qualifications listed below:
- Experience providing administrative support in a government or public safety agency (Fire/EMS, Police, or Emergency Management).
- Proficiency in Microsoft Office Suite and SharePoint.
- Experience using scheduling and workforce management software.
Additional Eligibility Criteria
Candidates deemed as meeting the minimum qualifications will be invited to complete and pass an online Administrative Aide examination. Applicants who have previously taken and passed the exam on or after 8/1/2024 will not be required to re-test. Previous passing test scores will be applied.
Additional Information
- Meet all training and performance standards and demonstrate proficiency as required by the agency.
- Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
- Successfully pass public safety preemployment checks which may include reference checks, background investigations, and drug screenings. Background investigation will be conducted by Prince Georges’ County Office of Human Resources Management, Public Safety Investigations Division.
- Be willing and able to serve as an essential employee. This position is considered an essential public safety position. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.
ONLY ONLINE APPLICATIONS WILL BE ACCEPTED
Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.
INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.
Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace
General Plan Information:
New employees must enroll in the County’s health benefit plans within thirty (30) days of the hire date.
Prince George’s County is proud to offer employees an attractive and comprehensive benefits program, including the following:
- Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 hours, per week)
- Group Term Life Insurance
- Long & Short-Term Disability
- Flexible Spending Accounts
- Dependent Care Assistance Program
- Health Care Flexible Spending Account
- Paid Leave (Annual, Personal, & Sick)
- 13 Paid Holidays
- Retirement Benefits
- Defined Benefit Pension Plan
- Employer Contribution Rate-11.71%
- Supplemental Pension Plan
- Employee Contribution Rate (Pre-Tax)-3.48%
- 457(b)
- 403(b)
- Defined Benefit Pension Plan
- Employee Discounts
- Employee Assistance Program
- Voluntary Benefits
- Critical Illness
- Whole Life Insurance
- Accident Insurance
- Legal Services
For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits
Salary : $73,681 - $100,000