Administrative Aide II

Nature and Variety of Work

About the Position

This is a full performance level secretarial/administrative type work designed to relieve an important official of administrative detail. Under general supervision, incumbents perform varied and responsible secretarial and administrative work often of a technical nature and difficulty. Incumbents typically determine appropriate steps to independently complete assignments according to established procedures, referring to the supervisor when necessary. Incumbents may perform routine office management duties and provide technical guidance to subordinate employees. Work requires a broad knowledge of County government functions, programs, and sources to receive and provide information or make referrals relating to the programs of the assigned department/agency. Incumbents at this level report to an administrative supervisor (generally grades G-24-G27). Work performance is evaluated in terms of accuracy and timely completion of projects and assignments.

About the Agency

Examples of Work

• Provides administrative support to the Community Case Management program and Community Engagaement and Cross-Sector Collaboration.
• Effectively manages confidentiality and boundaries according to Federal and State regulations and agency policies.
• Schedules work orders, service calls, and other activities for program/departmental employees; tracks these projects and follow-up until completion.
• Orders and maintains inventory of office and other departmental supplies and equipment, and tracks expenditures; ensures operations of office equipment through county or contracted maintenance services.
• Utilizes computer software to type, proofread, and edit correspondences, reports, forms, and letters from rough draft or verbal instruction.
• Answers telephone in a manner that provides the caller with clear and accurate information in a helpful voice tone.
• Compiles monthly data for statistical data for statistical reports as assigned.
• Ensures data is accurate and submitted in a timely manner.
• Maintains an appointment calendar and schedules appointments for the supervisor, and for professional staff when required.
• Plans, develops, organizes and implements methods and procedures for day-to-day office operations.
• Notifies appropriate individuals about schedules meetings, provides participants with necessary information and materials, and prepares agenda.
• Organizes, coordinates, and disseminates both physical and online information to County employees, citizens, civic groups, government officials, and others. Attends staff and other meetings as assigned and takes notes and prepares minutes for supervisory review and approval. Disseminates minutes as directed by supervisor.

Qualifications

Minimum Qualifications

• Must have satisfactorily completed probationary period of 9 months as an Administrative Aide I with Prince George’s County Government

• High school diploma or G.E.D. certificate which included business courses.
• One (1) year of secretarial training above the high school level
• One (1) year of secretarial or technical clerical experience which involved working with the public.
• Applicants must be proficient in typing and shorthand where required.

• Two years of experience as a secretarial/administrative aide or assistant.
• Experience working in a public health or similar setting which involved working with the public, office management and operational details.
• Be proficient in using office automation equipment, and have familiarity with business software applications (i.e. Word, Excel, Powerpoint, Teams, etc.)

Additional Information

• Pass an administered Administrative Aide exam. Applicants who have previously taken and passed the exam on or after 8/1/2024 will not be required to re-test. Previous passing test scores will be applied.
• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED

Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace

General Plan Information: