Retail Sales Associate

Job Summary
Join our dynamic retail team as a Retail Sales Associate, where your enthusiasm and customer-focused mindset will drive sales and create memorable shopping experiences. In this energetic role, you will engage with customers, showcase products through demos, and provide expert assistance to ensure every visitor leaves satisfied. Your proactive approach and excellent communication skills will help foster a welcoming environment, while your attention to detail in merchandising and stock management will keep our store organized and inviting. This paid position offers an exciting opportunity to develop your sales expertise and grow within a vibrant retail setting.

Duties

• Greet customers warmly and assist them in finding products that meet their needs, ensuring a positive shopping experience.
• Conduct engaging product demonstrations to highlight features and benefits, encouraging customer interest and upselling opportunities.
• Operate the point-of-sale (POS) system accurately for transactions, including cash handling, credit card processing, and receipts issuance.
• Manage stock levels by merchandising displays, stocking shelves, and organizing backroom inventory to maintain an attractive store environment.
• Assist with inventory management tasks such as stock counts, product replenishment, and labeling to ensure product availability.
• Provide exceptional customer service by addressing inquiries via phone or in person with professionalism and courtesy following proper phone etiquette.
• Support the sales team by supervising new team members when needed, sharing best practices for retail sales techniques.
• Promote store promotions and special offers through upselling strategies to maximize sales performance.
• Facilitate product demos for customers to enhance their understanding and encourage purchase decisions.
• Maintain cleanliness and organization of the sales floor, ensuring all merchandising standards are met consistently.

Skills

• Strong communication skills with the ability to connect effectively with diverse customers in a bilingual environment if applicable.
• Proven experience with POS systems, cashiering, cash handling, and retail math calculations.
• Demonstrated ability to upsell products confidently while maintaining genuine customer engagement.
• Experience in supervising or mentoring team members is a plus, showcasing leadership qualities within a retail setting.
• Knowledge of merchandising techniques and stock management processes to keep displays appealing and well-organized.
• Excellent phone etiquette for handling customer inquiries professionally over the phone.
• Ability to perform basic math accurately for transactions, inventory counts, and sales calculations.
• Familiarity with grocery store operations or similar retail environments is advantageous but not required.
• Customer service orientation with a proactive attitude toward assisting shoppers and resolving issues promptly. Embark on a rewarding journey with us where your energy fuels our success! We’re dedicated to empowering our team members through ongoing training, supportive work culture, and opportunities for advancement—making every day at work engaging and fulfilling.

Job Types: Full-time, Part-time, Seasonal, Temporary, Contract

Pay: $12.00 - $14.50 per hour

Expected hours: 18 – 32 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $12 - $15